Manager - Project Management
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DUTIES AND RESPONSIBILITIES
- Direct team of Project Management professionals, overseeing performance management of the team and providing support to their day-to-day activities
- Provide guidance/mentorship on Project Management best practices and ensure adherence to PM methodology
- Maintain team capacity plan and oversee the delegation of work to Project Managers
- Responsible for all install revenue brought into Ensono through their team, ensuring any risk to that revenue is properly mitigated and communicated
- Serve as primary back-up to team members for any unplanned interruption in project delivery. This requires a working knowledge of each project including key client contacts, upcoming deliverables, and Statement of Work language.
- Liaise with Implementation Team leadership to ensure deliverables are met and roadblocks eliminated
- Act as primary escalation point for client concerns
- Responsible for gathering and analyzing financial data, including project budgets, risks, and resource allocation
- Identify, measure, and act upon Key Performance Indicators for the team
- Provide weekly status readout to leadership, highlighting milestone/revenue risks and mitigation strategies, lessons learned, and team resource capacity
- Analyze team performance and ensure achievement of all objectives within required deadlines
- Collaborate on updates to the Project Management standards and methodologies
QUALIFICATIONS
Required
- Bachelor's degree
- PMP certification
- 4-6 years of experience in the field or related area
- A minimum of two year's experience in a supervisory position may be advantageous
- Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches (e.g. PMP, PRINCE-2, ITIL)
- Budget, cost and profitability management skills
- Knowledge of resource management tools
- Credibility as a senior-level project leader
- Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
- Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
- Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
- Resilience and resourcefulness
Travel 5%
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