At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients. 

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values. 

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

Ready to thrive in the next step on your career journey?

West Monroe is currently seeking an nCino Senior Consultant to join our Customer Solutions practice in Chicago. The nCino Senior Consultant will be responsible for gathering business requirements, helping design solutions, and implementing configurations within nCino.  The nCino Senior Consultant actively participates in Customer Solutions business development opportunities.  3+ years consulting to Fortune 500 and/or middle-market companies with at least one full-lifecycle nCino implementation within the Financial Services Industry is required

Responsibilities:

Client Delivery

• Serve as an nCino Senior Business Analyst responsible for design and configuration of the nCino LOS solution.
• Help facilitate nCino LOS requirement gathering workshops and elicit client business requirements for the end to end commercial lending workflow and document findings
• Lead nCino LOS functional design sessions from the identified user stories/requirements and provide input for solution design alternatives and document findings
• Perform gap analysis between standard nCino functionality and client’s requirements and provide design alternatives for evaluation and document findings
• Perform nCino LOS configuration per the defined requirements and solution design
• Facilitate unit, system and end-user testing
• Collaborate with development teams to help drive the design, build and testing nCino LOS custom features.
• Mentor and provide subject matter guidance to teams of Consultants

People and Practice Development

• Identify strengths and issues; drive and develop better behavior to create strong consultants
• Participate actively in the recruiting process for other consultants
• Drive the development and enhancement of WMP’s methodologies and approaches to client delivery and provide thought leadership for internal practice development
• Coach other consultants and participate actively in the performance expectation process

Business Development

• Participate in business development with prospective clients including solution definition, pre-sales, estimating, and project planning
• Present solutions and proposals to clients and prospects
• Understand business needs and requirements and help turn those goals into tangible deliverables including projects and detailed proposals, requirements specifications, design deliverables, status reports and project plans
• Actively build a professional network and affiliate network in the local community

Other Responsibilities

• Willingness to serve as a business analyst on projects specific to the implementation of the nCino Deposit Account Opening and nCino Treasury Management platforms
• Assist clients in improving their Loan Origination, Deposit Account Opening, and Treasury Management Functions
• Participate in and/or lead efforts to develop and execute testing, training and documentation
• Act as a user advocate to ensure overall system usability and adoption

Qualifications:

• 3+ years of experience working for a consulting firm or a professional services division of a software company in a business analyst/consulting manager role preferred
• Experienced candidates must have at least 1-3 years of hands-on configuration experience working on the nCino platform
• Deep understanding of the Salesforce platform
• Proficient at leading requirements and design sessions for client stakeholders across the commercial loan origination lifecycle
• Excellent organizational, verbal, presentation/facilitation and written communication skills
• Ability to work well with people including project stakeholders and project team members
• Proactive desire to continue to broaden and deepen business and consulting skills
• Ability to work both independently and within a team environment backed up by strong communication skills
• Proficient at managing status, timeline, and risks at the program or workstream level
• Deep understanding of the Salesforce platform

Ready to get started? Join our team and make an impact.