Operations Excellence Manager

| Chicago

PURPOSE:
The Operations Excellence Manager is responsible for leading continuous improvement projects and driving problem-solving culture in our high-performing Distribution Center.

KEY RESPONSIBILITIES:
• Identify and implement process improvements across the Operations team (Distribution Center, Facilities, Inventory, Safety, Security)
• Lead A3 problem-solving efforts to help Operations achieve annual KPI targets
• Extend the continuous improvement and problem-solving culture throughout the Operations team
• Responsible for long term DC capacity planning to support company strategy
• Represent the Operations perspective in strategic discussions, in projects as a subject matter expert, and throughout the company
• Designs process improvements to continually maximize Operations efficiency, safety, productivity and accuracy. Develop concepts and ROI and presents justification to senior management.
• Researches current methodologies to improve supply chain, distribution and warehousing strategies
• Makes recommendations to set service/performance levels and tracks project results against projections
• Directly manage Operations projects of all sizes and complexity
• Support annual integrated Operations planning (strategy, budget, KPI targets, projects), coordinating with Supply Chain, Technology, and other departments for dependencies

COMPETENCIES:
• Strong analytical and project management skills required
o Lean Six Sigma and/or A3 experience preferred
• Focus on a great customer experience
• Strong leadership skills and a desire to develop talent across a team
o Previous team management experience preferred
• Team player who builds solid relationships across departments required
• Excellent written and verbal communication skills, including presentation skills required

MEASURES OF SUCCESS:
• Distribution Center Cost/Carton
• Perfect Order Index - Distribution

EDUCATION & EXPERIENCE:
• 8+ years Operations experience in a high-volume distribution environment
• BS in Industrial Engineering, BA in Business or related field. MS or MBA preferred

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Technology we use

  • Engineering
    • JavaLanguages
    • AngularJSFrameworks
    • OracleDatabases

Location

We get to mix it up! PC has offices in Addison and in downtown Chicago.

What are Pampered Chef Perks + Benefits

Culture
Partners with Nonprofits
Pampered Chef hosts Help Whip Cancer fundraisers with the American Cancer Society and is a proud partner with Feeding America's Round-Up from the Heart Program raising more than $26 million since 1991
Eat lunch together
Intracompany committees
Our FUN Committee plans monthly events from game nights, happy hours, Halloween contests, and summer BBQs.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes Ping Pong, Darts.
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.

Additional Perks + Benefits

Each and every coworker makes a difference every day by asking tough questions, finding the answers, and then making it happen—our entrepreneurial employees are the key to our success! Pampered Chef is big enough to implement cutting-edge technology, and small enough for all ideas to be heard and challenged.
We are a learning focused environment—we want you to learn from us, and we expect to learn from you and what you’re passionate about! We even provide training and development for added brainpower.

We collaborate every day in a high-tech space with writable walls, open collaboration zones, quiet “I need to contemplate” zones, and fun zones with ping pong, basketball, and bags, of course. No boring cubicle farms here!

We are concerned about your physical and financial well-being and offer BC/BS PPO or HMO health plans, dental, disability, matched 401K, life insurance, on-site fitness center, comfy chairs, on-site cafeteria, and dry cleaning valet service.

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