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Procurement Program Administrator

| North Suburbs

Procurement Program Administrator

Primary Function:

The Procurement Program Administrator will be responsible for the management, coordination, administration and monitoring of process compliance for enterprise-wide procurement programs (i.e. fleet, travel, cards and temp labor). The Administrator is accountable for program evaluation, policy implementation and compliance for the programs.

Principal Duties & Responsibilities:

  • Manage all aspects of the program, from administration, new user implementation and ensuring compliance with contracted terms and pricing
  • Manage supplier relationships specific to the program and conduct regular business reviews with suppliers
  • Analyze and report trends and benchmarks on the marketplace
  • Support the category management team with research, identify, negotiate and contract with fleet, travel, p-card suppliers
  • Coordinate, establish and improve policies including savings opportunities
  • Establish process and oversee handling of new card holder/driver/user accounts
  • Produce administrative and financial reports
  • Responsible for reporting and tracking technical issues and customer satisfaction
  • Establish and implement policies regarding administration and use of program
  • Develop procedures for business partners to utilize to support budget and compliance needs
  • Train business partners on system, technology, and procedures
  • Assess the needs of business partners in order to establish and implement special programs, systems or products that will increase satisfaction or support requirements of the program
  • Serve as the technical expert on new features and upgrades of programs to improve the procurement process
  • Identify areas of improvement to Category management during the renewal process

Preferred Education & Experience:

  • Bachelor’s Degree
  • 3-5 years of related experience
  • Ability to manage multiple internal customers requests; is able to prioritize requests with guidance.
  • Experience in managing programs like fleet, travel, card programs
  • Strong supplier relationship development and industry experience preferred
  • Professional qualification / certification from related professional body, (ISM – CPM) would be an added advantage
  • Strong project management and change management skills preferred.
  • Thorough knowledge of all Indirect Purchasing principles and practices. 
  • Strong knowledge of Purchasing ERP application
  • Ability to exercise discretion with highly confidential information
  • Excellent written, verbal, and electronic communication skills. Interacts positively with teammates and business partners; makes effective presentations; handles conflict gracefully.
  • Strong interpersonal skills that foster collaboration within team, with business partners, cross-functional teams and suppliers
  • Ability to work cross-functionally including internal customers
  • Results orientated with demonstrated ability to independently achieve goals
  • Ability to conceptualize new ideas and solutions, seek best practices and incorporate them into effective programs

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

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