Procurement Program Administrator
Procurement Program Administrator
The Procurement Program Administrator will be responsible for the management, coordination, administration and monitoring of process compliance for enterprise-wide procurement programs (i.e. fleet, travel, cards and temp labor). The Administrator is accountable for program evaluation, policy implementation and compliance for the programs.
Principal Duties & Responsibilities:
- Manage all aspects of the program, from administration, new user implementation and ensuring compliance with contracted terms and pricing
- Manage supplier relationships specific to the program and conduct regular business reviews with suppliers
- Analyze and report trends and benchmarks on the marketplace
- Support the category management team with research, identify, negotiate and contract with fleet, travel, p-card suppliers
- Coordinate, establish and improve policies including savings opportunities
- Establish process and oversee handling of new card holder/driver/user accounts
- Produce administrative and financial reports
- Responsible for reporting and tracking technical issues and customer satisfaction
- Establish and implement policies regarding administration and use of program
- Develop procedures for business partners to utilize to support budget and compliance needs
- Train business partners on system, technology, and procedures
- Assess the needs of business partners in order to establish and implement special programs, systems or products that will increase satisfaction or support requirements of the program
- Serve as the technical expert on new features and upgrades of programs to improve the procurement process
- Identify areas of improvement to Category management during the renewal process
Preferred Education & Experience:
- Bachelor’s Degree
- 3-5 years of related experience
- Ability to manage multiple internal customers requests; is able to prioritize requests with guidance.
- Experience in managing programs like fleet, travel, card programs
- Strong supplier relationship development and industry experience preferred
- Professional qualification / certification from related professional body, (ISM – CPM) would be an added advantage
- Strong project management and change management skills preferred.
- Thorough knowledge of all Indirect Purchasing principles and practices.
- Strong knowledge of Purchasing ERP application
- Ability to exercise discretion with highly confidential information
- Excellent written, verbal, and electronic communication skills. Interacts positively with teammates and business partners; makes effective presentations; handles conflict gracefully.
- Strong interpersonal skills that foster collaboration within team, with business partners, cross-functional teams and suppliers
- Ability to work cross-functionally including internal customers
- Results orientated with demonstrated ability to independently achieve goals
- Ability to conceptualize new ideas and solutions, seek best practices and incorporate them into effective programs
Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.