What We'll BringThe Program Manager for Commercial Success will work closely with the Commercial Success team across a broad spectrum of solutions and market leaders across Transunion with responsibility for:
1.) Leading the launch and ongoing process management for a new Business Prioritization Committee as part of the Product Development Process (PDP) to assemble, evaluate and ultimately prioritize a complex portfolio of business projects which require engineering development across a number of core TransUnion platforms and services.
2.) Operationalizing the development of a new Global Product Catalog, including defining and managing sustainable, lightweight processes and governance to support the ongoing growth and enahancement of the Product Catalog as the primary system of record for critical product attributes across multiple functional stakeholders.
3.) Taking on other programs / projects as needed across Global Solutions that span multiple verticals, horizontals or functional areas
What You'll BringProgram Manager – Commercial Success Delivery and Operations
The TransUnion Global Solutions team is responsible for the success of TransUnion’s suite of products and capabilities across all of its global markets. We partner cross-functionally and across business units to deliver products and solutions that meet or exceed our internal and external customer needs while adhering to legal and compliance guidelines. We are seeking a Program Manager to help drive the success of key processes in the Global Solutions team.
The Program Manager for Commercial Success will work closely with the Commercial Success team across a broad spectrum of solutions and market leaders across Transunion with responsibility for:
Leading the launch and ongoing process management for a new Business Prioritization Committee as part of the Product Development Process (PDP) to assemble, evaluate and ultimately prioritize a complex portfolio of business projects which require engineering development across a number of core TransUnion platforms and services. Operationalizing the development of a new Global Product Catalog, including defining and managing sustainable, lightweight processes and governance to support the ongoing growth and enahancement of the Product Catalog as the primary system of record for critical product attributes across multiple functional stakeholders. Taking on other programs / projects as needed across Global Solutions that span multiple verticals, horizontals or functional areas
How You Will Contribute:
Partner with business units and functions to critically evaluate new ideas and business cases for key capabilities and products; expertise in strategic assessment to align strategic fit with enterprise objectives in order to create and maintain Global Solution priorities
Actively be able to resolve business prioritization conflicts
Facilitate leadership stakeholder alignment through changing business priorities in a dynamic delivery environment by managing the preparation, agenda and deliverables of the new Business Prioritization Committee
Own and drive the definition and adoption of best practices in program governance, demand prioritization, and process management
Identify, manage and /or escalate risks or blockers related to key programs and processes
Establish and maintain change management programs across varying levels of leadership, functions and levels as new Prioritization process is launched and matures
Partner with Global Technology to establish executive reporting and shepherd / monitor key initiatives through the process; collaborate with Technology partners to size and slot key strategic initiatives through SAFe PI delivery
Develop processes and implement methods to track business case performance and Go-to-Market efforts
Enable Global Product Catalog custodian framework throughout the data product lifecycle by establishing SalesForce as the system of record
Implement a consistent product taxonomy to support the rollout of the Global Product Catalog
Ensure appropriate integration with downstream systems, such as Solutions reporting, billing systems, branding, and other internal TU systems
Develop and implement project and change management plans for various stakeholders across the organization as new product catalog taxonomy is planned and launch.
What You Will Bring
Minimum of 7 years experience from one of the following industries preferred: financial services, technology, insurance, management or strategy consulting firm, and/or other
Superior organizational, program/project management and analytical skills;
Outstanding interpersonal skills and ability to work across functions and levels of seniority
Exceptional communication skills (verbal and written) to manage complex meetings and drive process transparency
Ability to adapt and to change priorities to meet the best outcome for TU and the customer
Highly collaborative and able to work under tight timelines when needed
Expertise working in a matrix environment, managing multiple stakeholders
Strong leadership skills; ability to take initiative and ownership and effectively leverage resources to successful outcomes without constant direction
Strong critical thinking skills, ability to assimilate and understand new concepts in short time frames
Strong problem solving skills; ability to break down complex problems into critical parts, identify the key causes and effectively prioritize and execute way forward
Expertise in developing and leading change management and facilitation techniques
Advanced fluency in Excel, PowerPoint and Word
Comfort operating in and delivering high-profile results in ambiguous environments
Undergraduate degree in finance, accounting, economics, or similar field. MA/MS/MBA or equivalent experience is a plus.
Subject matter expertise in Lean Portfolio Management and prioritization in SAFe methodology a plus
Expertise in CRMs, e.g. SalesForce, Sales Support, CPQ or ERPs a plus
What We Offer
We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions.
Who We Are
A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.
Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes substantial new investments worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry. We’re on an exciting journey, and you can be a part of it.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Impact You'll Makesee above