Program Manager at SPINS LLC

| Chicago
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Who we are

For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products. At the core of our work lies a passion to create a culture of sustainable health & wellness.

What You’ll Do:

The Program Manager will serve as the day to day project lead responsible for tracking key metrics across the teams, organizing/coordinating deliveries/analysis across products, keeping projects in scope on contract and on time. The Program Manager is responsible for the successful delivery and completion of SPINS’ products for designated clients while maintaining the highest levels of client satisfaction. In addition, the PM is highly skilled at understanding the complex needs of the business, translating its priorities into project plans and orchestrating the successful execution of the work to the specified timelines on a consistent basis.

Responsibilities:

  • Collects, analyzes and understands project requirements
  • Collaborates with internal teams on project definition, feasibility, and approval process
  • Creates and maintains project plans, which includes project scope, objectives, deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc.
  • Maintain detailed project status documents which includes meeting minutes, action items, issues lists and risk management plans
  • Communicates the project status, requirements, and structure across the Implementation and customer success teams team and all other necessary departments
  • Manages day-to-day progress of projects including risk assessment and problem resolution. Defines potential problems and suggest alternatives based upon cost implications, time constraints, and customer quality standards
  • Oversee and support multiple implementation projects concurrently
  • Conducts project reviews and profitability analysis according to prescribed process/structure
  • Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
  • Manages KPIs, replicon compliance, quality of data delivered - provides quarterly reports for senior leaders
  • Have a solid understanding of Waterfall and Agile approaches, and the competency in each to know when it makes sense to use one versus the other. In addition, the capability to leverage each, when appropriate.

What your Bring:

  • A Bachelor’s Degree in Engineering or Business or related field (Marketing, Advertising, etc.) with 3-5 years of experience is required.
  • Demonstrated ability to structure and lead teams successfully through implementation projects
  • Proven skills and ability in scoping, planning, executing and controlling project work
  • Experience in leading large scale, complex projects.
  • Demonstrated skill and ability with requirements analysis, process analysis, process modeling, and documenting workflows
  • Motivated, self-starter
  • Strong written and verbal communication skills with the ability to instill confidence with internal stakeholders and clients
  • Demonstrates ability to multi-task in a fast-paced data environment.

The SPINS Way

  • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
  • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
  • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
  • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
Why SPINS?

 If we haven’t convinced you to join us yet, this just might! Sure we have a great benefit program but SPINS also offers its team members:

  • Company subsidized commuter transit program
  • Gym, bike storage and showers onsite
  • Fresh and healthy snacks daily
  • Vibrancy 360 Wellness Program: Free yoga and fitness classes, onsite massage, volunteer opportunities, client product demos, outings, and more.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.

An Insider's view of SPINS LLC

What’s the vibe like in the office?

The beauty of our mission lies in the fact that we're impacting all consumers to live healthier and more vibrant lives, and this transcends to our own team members within the office. With our mission in mind, we cultivate an office environment and culture where we support team members to live their best lives.

Rosemary

Chief People Officer

How do you collaborate with other teams in the company?

If you work on the QA engineering team, you will learn about all of our different products and work with the various development and product intelligence teams that make up SPINS. You will gain an understanding of how our company works from end to end.

AJ Rudolph

Manager, Data and Software Quality

How has your career grown since starting at the company?

Over the years, I've worked for both corporate and not for profit organizations and SPINS feels the most nurturing and organic. Individuals and teams are empowered to define a path to success. If you are curious and passionate, you can forge multi-disciplinary partnerships & make a difference beyond the boundaries of your specific department/role.

Andrea

Senior Product Owner

What makes someone successful on your team?

We bring creativity to obstacles, living principles that drive innovation. We work smart; always striving and learning. We want you to chime in. We want you to be you. We're diverse, confident, collaborative, and unafraid. We don't punish progress which sometimes takes two steps back. We refactor. We're quality, at velocity.

Troy

Chief Technology Officer

What are SPINS LLC Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Paid Maternity & Paternity Leave: SPINS provides six weeks of paid maternity leave (or more broadly speaking, primary caregiver leave), and six weeks of paid paternity leave (or secondary caregiver leave).

Flexible Schedule: Our teams offer flexible options to serve business goals and accommodate personal needs.

Full access to SPINS’ comprehensive wellness program "Vibrancy 360" which includes: chef led cooking demonstrations, yoga, natural/organic fare in kitchens, office gym with personal training sessions, running club, volunteer opportunities, massages, meditation, in-office happy hours

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