Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solution for risk-free digital transformations. Our unique value stack combines pioneering IIoT technologies with skilled delivery, exclusive financing, and risk-free insurance models. 

We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. With around 300 employees, we are a truly global family with locations in Germany, the USA, Poland, Italy, France, and the UK. Named twice the hottest start-up in Berlin by WIRED magazine and a winner of The Spark - the German Digital Award, relayr is now part of the Munich Re group.

The professional services team sets the bar high. We are only successful if our customers are - we take pride in working together to achieve excellence. We are looking for an experienced Program Manager who stays calm under pressure, is able to drive demanding customers, and can communicate equally between hard-nosed tech specialists and the folks in suits from corporate development. You will be based in our Chicago office.

Reporting to the Global Director of Project Management, you will be responsible for the end to end delivery of the US program of projects. In this role, you will be expected to learn fast, and predict the future. You are a relentless organizational mastermind and are enthralled about all things tech, innovation, and project management. 

Tasks & Responsibilities:

• Manage and support the US Project Management team and projects; oversee multiple concurrent projects of varying size and complexity. Set clear goals and objectives with team members, collaborate sharing the same project vision and work together to achieve objectives. Oversee task execution, financial and status reporting, and partner & vendor coordination using a robust procedural and governance structure.
• Coordinate with all stakeholders throughout the customer journey from sales directors & software engineering leads through to partners and customer support teams.
• Create a collaborative partnership among executive leaders and project stakeholders both internal and external and enable resource demand planning, change management, and project pipeline planning decisions.
• The project lead works directly with relayr teams and external partners (vendors) and ensures all projects are properly documented and remain within budget. Track and sign off on financial project reports; invoices.
• Responsible for budgeting, forecasting and re-forecasting for projects and programs within the US.
• Producing accurate and timely reporting of the US program status throughout its life cycle.
• Be the first escalation point in the US for all project related escalations.
• Contribute to the decision making in the  RFP processes for existing and new outsourcing initiatives and services.
• Develop strategic initiatives together with the Project Director to further refine and improve processes, reporting, and project management processes.
• Managing a team with a diverse array of talents and responsibilities with a shared aim of building a great team culture.
   

Requirements: 

• Bachelor or Masters degree in business or related field
• 5 years of experience in a Program Management role and leading a team
• 10 Years experience working in Project Management 
• Managed programs with budgets up to $10m
• Proven stakeholder management skills
• Strong business application skills with experience of working with Google Suite of Applications, in particular Google Drive, Confluence, Jira, Slack and able to work with intuitive applications
• Excellent Microsoft Office skills; Word, Excel, Powerpoint
• Analytical thinker with an eye for detail
• Excellent interpersonal skills 

We Offer:

• Beautiful office located in downtown Chicago with a great view over the city
• Flexible work from home policy
• Relayrians come from all over the world, speak 20+ languages (working language is English), and welcome people of all ages and parental statuses. Our customers are as diverse as we are - join us to connect with a network of companies and people from around the globe
• An extensive on-boarding period so you can get up to speed with the rest of the team
• A learning environment where you can build upon your skills and interests, share knowledge, and attend events and conferences pertaining to your discipline
• We fully support your move to Chicago with a relocation budget. We'll help you settle into your exciting new city!
• Competitive salary
• 401k with matching
• We offer the ability to work in a cutting-edge field with the best people in the IoT industry!