Program Manager at Morningstar
The Team: Morningstar's IT Planning and Program Management team is responsible for managing projects related to Morningstar Central Technology team including the underlying infrastructure used for our SaaS products, integration of company acquisitions, Information Security and BC/DR, Employee Technology, and office and datacenter buildouts.
The Role: We're looking for a highly motivated, energetic, and collaborative program leader with a strong attention to details while understanding the overall goals to drive projects/programs to completion. The ideal candidate is a good partner with executive team, project stakeholders, a good communicator, and a fast learner especially when it comes to understanding Morningstar's product offerings and Central IT Services. S/he thrives on challenges in a dynamic and fast-paced environment, exhibits good problem-solving skills, and has an ownership mindset. The position is based in our Chicago office
Job Responsibilities• Work with cross-functional leaders to determine technology, design, and project management resource requirements to execute program/project strategy and deliver on commitments.• Facilitates, influences, collaborates and establishes accountability across senior leadership for strategic direction, planning and action.• Acts as first line of communication and coordination to external and internal stakeholders.• Directly lead multiple initiatives concurrently to include planning, scheduling, and delivery.• Working with delivery teams to ensure that project goals are successfully met within budget and to high quality standards.• Lead program reviews with business partners and prepares summary graphic slides, tables, reviews and presentations to report on and facilitate conversations regarding KPI status, progress, resources, and risks.• Identify and handle dependencies between multiple teams throughout the organization.• Communicate regular program and project level updates across all stakeholder groups.• Coach teams to identify and solve project issues effectively.• Manage projects from definition to implementation and apply a consistent project management framework around projects.• Manage a matrixed project team and able to influence team members towards a common goal.• Lead projects via consultation, collaboration, problem-solving, decision making, and effective
Qualifications• A bachelor's degree with 5-10+ years of experience working on complex project and/or programs• Proven track record as a senior project manager or program manager.• PMP and ITIL certifications are preferred.• Software development experience is a plus.• Knowledge of technology systems and network infrastructure is a plus.• Demonstrated presentation skills to facilitate the review and understanding of materials.• Ability to work independently to generate, synthesize and analyze data, reports and tables• Excellent technical proficiency with information technologies (e.g. Microsoft Office) and literature-searching, with emphasis on Excel and PowerPoint• Excellent verbal and written communication skills, problem solving and organizational abilities• Solid leadership, time management, facilitation, and interpersonal skills• Effective in promoting a collaborative environment• Proven ability to lead a cross-functional team
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