Program Manager

| Chicago

Job Description Summary

The position of Program Manager is a role that requires understanding and experience in Infrastructure and IT Operations, PMO processes and Business Outcome-Driven Program Management. The role ensures that all program delivery milestones are met and processes are followed. The role requires heavy stakeholder and client interaction; someone who is very effective and comfortable with stakeholder management and working on a variety of strategic initiatives at any given time is the ideal candidate. Proven excellent written and oral communication skills are a foundation for this role.

Job Duties

  • Deliver/Drive business value against corporate strategy, transforming the organization in the process.
  • Ensure alignment of program scope and objectives with the organization's strategic objectives in the form of measurable business realizations.
  • Manage program milestones, risks, dependencies, and changes throughout the program
  • Drive visibility and consistency of strategic initiatives in partnership with other business CCC leaders.
  • Monitor and report progress throughout the program life cycle using appropriate executive level communication understood by stakeholders, executive sponsors and customers.
  • Drive key decisions and provide
  • Provide decision making support to Sponsors/Stakeholders, with clear insights of commitment, trade-offs and risks. and issues.
  • Champion and respond to rapid business change.
  • Manage program milestones, risks & dependencies, and change requests throughout the program
  • Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.
  • Collaborate Ensure alignment of program scope and objectives with the organization's strategic objectives in the form of measurable business realizations
  • Manage the planning, risk and issue management, resource plans and status reporting of multiple projects
  • Work with stakeholders to drive the identification of the skills, duration and effort required for successful project execution
  • Ensure the appropriate level project plans, including resource assignments and dependencies are completed
  • Monitor and report progress throughout the program life cycle using appropriate and valuable communication data understood by executive sponsors and customer
  • Deliver/Drive business value against corporate strategy, transforming the organization in the process.
  • Drive visibility and consistency of strategic initiatives in partnership with other CCC leaders.
  • Provide decision making support to Sponsors/Stakeholders, with clear insights of commitment, risks and issues.
  • Champion and respond to rapid business change
  • Manage program milestones, risks & dependencies, and change requests throughout the program
  • Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.
  • Work across the organization to deliver products into the marketplace, ensuring proactive identification of risks and impacts to benefits realizations..  Manage cross project dependencies and tasks
  • Facilitate all Go-to-Market activities, coordinating with business teams across the company to prepare the product for launch and/or delivery to a customer.
  • Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.

Qualifications

* 5-7 + years of Project and or Program Management experience in the areas of Infrastructure and IT Operations.

* Strong planning skills including experience in successfully managing programs with experience marrying a myriad of frameworks to select the right delivery approach (Agile, Waterfall, Plan Driven, Hybrid) within an Agile Methodology 

* Proactive driver of complex cross-functional technology initiatives

*  Strong planning skills including experience in successfully managing programs with use of and adherence to structured methodology (Agile preferred)

* Past experience managing multiple customer facing programs required

* Proven ability to coordinate across disciplines and departments, able to work both independently & collaboratively with stakeholders

* Experience utilizing Project Management tools, methodologies and software such as: Agile Methodology using Agile type tool, Microsoft Project, SharePoint, Visio, Office Suite, Adobe Creative Suite, others

* High degree of professional confidence and credibility with the presence and communication skills to effectively work w/senior management

* Strong interpersonal and collaboration skills to support Team Building

* Experience utilizing Project Management tools, methodologies and software such as: Agile Methodology using Agile type tool, Microsoft Project, SharePoint, Visio, Office Suite, Adobe Creative Suite, others

* Bachelor’s Degree required, Masters is a plus

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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

How do you collaborate with other teams in the company?

Austin and Chicago are both driving innovation and expanding into new technology. Regardless of location, both offices embrace collaboration and a desire to be one team. When needed, employees make trips between offices or use video-conferencing technology to make our interactions feel personal and authentic

Shelly

Vice President of Telematics

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
CCC Employees host their own Happy Hours once a month where the entire Chicago office is invited. We have monthly themes along with beverages, snacks, and sometimes games for everyone to enjoy
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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