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Project Coordinator

| Chicago

project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way.

Effectively support customer projects by executing lifecycle activities, documentation, and championing research initiatives, while meeting and/or exceeding customer expectations and maximizing customer satisfaction. You will report directly to the Director, Customer Operations.

Key Accountabilities

  • Assist internal stakeholders (Sales, Sales Engineering, Consulting, etc.) with direct and indirect project activities, to reduce time to go-live and increase satisfaction for project44 customers and carriers
  • Build and manage internal and external project reporting, helping project44 build more predictive outcomes
  • Drive carriers / capacity providers / vendors and customers to meet timelines, reporting and/or escalating risks to project leadership
  • Own and manage internal workflow and operations processes to ensure efficient onboarding of customers and vendors to the project44 network
  • Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live 

Requirements & Preferred Skills

  • Must be able to travel up to 10% on short notice
  • Bachelor’s degree in a Supply Chain / Logistics, Business Information Systems, Computer Science, or equivalent experience
  • Experience or internships in with:
    • Logistics Operations, and/or
    • Project Management, and/or
    • Research & Data Gathering
  • Strong reporting skills, with classes or experience in data mining or similar
  • Ability to proactively identify and communicate risks and opportunities
  • Passion for customer satisfaction and operational excellence
  • Ability to be strategic and roll up your sleeves to accomplish what needs to be done
  • Ability to quickly grasp technology and use to solve problems
  • Ability to manage own workload and multi-task in a fast-paced environment
  • Excellent verbal and written communication skills
  • Highly organized with a strong sense of urgency to meet deadlines
  • Must be legally authorized to work in the United States
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Location

project44 is located in the iconic art deco Merchandise Mart building on the Chicago river, and is the home to the Chicago tech startup center 1871.

What are project44 Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
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