Project Manager - Customer Success at DataCubes Inc.

| Northwest Suburbs
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DataCubes’ Customer Success Team is looking for exceptional project management professionals seeking opportunities for growth and advancement in the Insurtech industry. 


Who we are:

We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through d3: Data. Discovery. Decision.®, DataCubes uses decision science to automate submission intake, information gathering and commercial insurance underwriting process.


The Customer Success Team works with our customers to develop shared goals, and the strategies and tactics to achieve them.  The team collaborates and influences across multiple levels within sales, product, engineering, underwriting, operations, and strategy teams—both internally and externally—to deliver results.  We are where the rubber meets the road in the reinvention of a 400-year-old industry.


The Role:

At DataCubes, Project Managers ensure our customer implementations are delivered on time, within budget, according to scope, and with flexibility when its needed.  To accomplish this, Project Managers lead our largest and most complex implementations, and act as the program manager over our less complicated implementations led by Customer Success Managers. 


On projects you directly manage, you will develop and execute the end-to-end project management activities.  This means you will be responsible for meticulously scoping and planning team tasks; leading the delivery and tracking its completion; and monitoring and controlling for risks and resolving conflicts. This is not just “air traffic control” and at times you will need to get your hands dirty.


On customer implementations led by our Customer Success Managers (CSMs), you will guide and mentor the CSMs on their project management activities.  While the CSM is responsible for leading the effort, you will be tasked with ensuring they are creating the appropriate levels of transparency, clarity, consistency, and accountability and actively coaching them along the way.


The most successful candidates:

  • Have unparalleled dedication to the customer's best interest
  • Are comfortable navigating, engaging & developing relationships at all levels of an organization
  • Are natural communicators who adjust their style to match their audience
  • Understand how projects are carried out at large organizations
  • Are familiar with P&C insurance
  • Have strong business acumen
  • Have organized and led technology implementations with great success
  • Have experience working in both agile and waterfall and have previous experience effecitvely blended the two philosophies
  • Are skilled at eliciting and developing requirements
  • Are creative problem solvers
  • Enjoy teaching and mentoring others
  • Have an eye for detail, are natural organizers and exceptional at time management (said another way, have Type A personalities)


Working with us means:

You will be joining one of the most exciting companies in Insurtech; your work will make a significant and immediate impact for our customers, our firm and the industry.  Team members at Datacubes earn a competitive salary and benefit from some amazing perks - unlimited PTO, flexible work hours, medical, dental and vision insurance as well as a 401k, to name a few.


Let's chat if you:

  • Have 7+ years of project management experience, at least 2 of which have been in IT Project Management or working with a tech start-up in a technical role.
  • Obtained a bachelors or advanced degree
  • Are proficient with the Microsoft Office suite


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If you want to learn more about how we are disrupting the industry, please go to the link below and submit your resume:
Apply now

Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • HubSpotCRM


DataCubes also has an office located at: 318 W Adams Street Chicago, IL 60606

An Insider's view of DataCubes Inc.

How would you describe the company’s work-life balance?

Working at DataCubes the work culture and flexible hours has really helped me maintain my work-life balance. In the past year, I’ve participated in an IronMan, planned a wedding, and traveled. All of which was possible because of the flexibility of my team and the management. Hoping to achieve many more such goals in 2020 with DataCubes.


Data Scientist

How do you collaborate with other teams in the company?

I work daily with my team to streamline a project management approach that emphasizes teamwork to achieve objectives. I also partner with coworkers cross departmentally to ensure implementations are on track and successful. The collaboration at DataCubes is a key component in helping me provide the utmost customer service to our clients.


Customer Success Manager

How does the company support your career growth?

DataCubes team members are encouraged to pursue new ideas and take on added responsibility if they are interested in doing so, sometimes even beyond their official job scope or title. There is a strong culture of providing guidance and support to folks who do this; supporting employees' career growth and encouraging them to grow into bigger roles.


Senior Product Manager

What are DataCubes Inc. Perks + Benefits

DataCubes Inc. Benefits Overview

We are committed to ensuring that our employees enjoy full benefits that extend beyond work.

Volunteer in local community
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
The Company pays 70% of the premium cost.
Vision Benefits
The Company pays 70% of the premium cost.
Health Insurance Benefits
DataCubes Inc. makes available and pays 70% of the premium cost for Medical insurance coverage for regular full-time employees and their families.
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
The Company offers a 401K plan for full-time employees who are 21 years old, have been with the company 30 days, and are legal residents.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
DataCubes provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
DataCubes hosts company outings Semi-annually.
Game Room
Stocked Kitchen
DataCubes has a fully stocked kitchen including, snacks, fresh fruit, coffee, tea, and more!
Happy Hours
Happy hours are hosted Once per week.
We offer employees Free on-site garage parking.
Relocation Assistance
Fitness Subsidies
DataCubes provides a membership subsidy for Life Time Athletic Club. New members pay a pro-rated joining fee and receive a $70 monthly membership fee savings.
Professional Development Benefits
Lunch and learns
Promote from within
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If you want to learn more about how we are disrupting the industry, please go to the link below and submit your resume:
Apply now
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