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Project Manager III

| Chicago

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer's downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.
Job Description
Project Manager (PM) is responsible for the implementation of Communication System Projects and will act and be recognized as the leader / focal point for all aspects of assigned project(s). Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction.
 
Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc) to analyze complex issues and develop resolutions for any issues related to assigned project(s). The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals. The project manager is responsible for direct communication to customer’s organization and relevant senior stakeholders internally throughout the life of the project. In addition, the project manager is responsible for the overall pre-tax profit of all projects.
 
Responsibilities:
● Leads large programs or portions of very complex programs. Directs and coordinates the work activities of project team.
● Demonstrates a firm understanding of all nine areas of PMBOK project management and has expertise in two areas. Experienced in running project phases. Is able to oversee development of the complete project plan. Is able to establish, track, and audit project budgets, analyze variances and develop action plans as required.
● Represents the organization on projects and may perform in project leadership role.
● A project manager is accountable for accomplishing the stated project objectives within the stipulated time period and budget. Ensures that the three constraints (quality, cost and time) that face every project are properly managed.
Involved in the management of project staff including project reporting, administration and communication.
● Responsible for project planning, setting deliverable dates, and tracking those deliverables.
● Coordinate internal resources and third parties/vendors for the flawless execution of projects.
● Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
● Work with the Scheduling team and Engineering Management team to ensure resource availability and allocation.
● Develop a project plan to monitor and track progress.
● Manage and communicate changes to the project scope, project schedule, and project costs.
● Measure project performance using appropriate tools and techniques.
● Report and escalate to management as needed.
● Successfully manage the relationships both internally and externally (Field) resources.
● Determine current system configuration/inventory and utilize system and release information from various internal resources in order to generate a list of hardware and software required to bring the system up to the desired Astro release.
● Create upgrade system software binder table of contents.
● Work in partnership with system planning, product planners to ensure that all business rules are applied to every upgrade design and that equipment lists are accurate. 
● Identify and communicate defects found in build of material, part numbers, and software versions to appropriate product planners to solve quality and reliability issues that impact upgrades.
● Support and help drive project close-out with Upgrade Operations and Field resources, ensuring a successful project upgrade. 
● Lead and drive efficiency by using the Upgrade tools that help drive Project Management best practices. 
● Look for ways to continuously improve Project Management efficiencies, and drive those efficiencies
● Aggressive/Creative problem solving skill; ability to get things done in a multi-organizational environment
● Participation in quarterly project reviews
● Must be able to travel to customer locations for on-site upgrades, on a periodic basis
● Strong knowledge of Motorola Solutions Astro 25 Public Safety systems
Additional Requirements:

  • Experience with at least one of the following: Public Safety communications systems, Military communications, Civil construction OR IT Networks
  • Proficient in Microsoft Office (WORD, Excel, PowerPoint & Projects)
  • PMP highly desired. PMP and/or Certified Associate in Project Management (CAPM).
  • PM Masters Certificate a plus.
  • Motorola Solutions Field System Integration experience a plus
  • Understanding of two way radio infrastructure communications products, services, and systems.
  • Understanding of local public safety customers, such as police, fire, and emergency medical services is a plus.
  • Must be a self motivated team player able to work effectively with general guidance toward objectives.
  • Must have excellent interpersonal, presentation, and negotiation skills


 
Basic Requirements

  • 5+ years of project/program management
     
  • BA/BS degree required


Travel Requirements
10-25%
Relocation Provided
None
Position Type
ExperiencedReferral Payment PlanNo


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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