Project Manager, Operational Excellence
We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.
Bready* to make a change?
The Project Manager’s role is to provide project management across Employee Cloud to manage process efficiency initiatives, including software implementations, upgrades, and migrations to help streamline, automate, and simplify processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.
About this roll*:
- Perform end to end Project Management activities from project initiation & planning through execution & delivery, status reporting, risk & issue management, and client expectation management
- Work with the technical leads and project team members to document requirements, identify resources, and develop detailed project and resource plans
- Manage scope, schedule, and dependency and ensure quality of project deliverables
- Identify issues and risks and work with project team to develop mitigation plans and provide timely escalation
- Provide regular transparency, status reports, and escalate risks and issues impacting project delivery
- Utilize both Agile and Waterfall methodologies
Do you have the right ingredients*?
- 3+ years of project management experience
- Project Management skills including organizing, planning, and executing large-scale projects from vision through implementation
- Excellent verbal, written, organizational, and time management skills
- Detail oriented, able to multitask, and meet deadlines
- Strong analytical, problem-solving, and conceptual skills; Exceptional teamwork and interpersonal skills
- Strong change management skills
- Ability to influence decision makers and communicate & persuade at all management levels; thrive in a cross-functional environment
- Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions
*Bread puns encouraged but not required