Project Manager - Partnerships at Chowly Inc.

| Chicago | Remote
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About Chowly, Inc.

Recognized as one of the Best Medium Places to Work in 2020 and 2021 by Builtin Chicago, Chowly has been consistently growing and evolving since its founding in 2015.  Our team values innovation, collaboration, and transparency. In our environment, your opinions count; contributions are recognized and rewarded. Culture is paramount, and our number-one priority is hiring people with great energy, who want to engage in building and supporting the goals and future of Chowly alongside their own

Chowly, the market leader in the Third Party Online Ordering (TOOS) to Point of Sale (POS)  integration space, currently helps restaurants streamline the delivery process and simplify technology in over 200 cities across the US, Canada and Mexico.

Position

Chowly is looking to hire a Project Manager -Partnerships.  In this position, you will work with the software development  team and internal stakeholders throughout the development process.  We are looking for a positive minded, intrinsically motivated, technically-minded individual who is a quick learner and loves working with people, in a dynamic, growing environment.

Responsibilities

  • Manage multiple Chowly solution implementations in parallel, end-to-end, including:
  • Manage external API partnerships from the start of development through to beta release 

  • Maintain supplementary API documentation as new features are released 

  • Establish partner communication to notify of new features and releases 

  • Work with stakeholders to define scope, solutions, define requirements, develop an executable plan, and identify resource needs, timelines, and costs.

  • Gather feedback from internal and external sources relating to existing products to brainstorm for improvements 

  • Manage internal support channels for the Product team and escalate issues as needed

  • As required; manage scope, requirements, resources, time, cost, quality, risks, and communications for delivery projects

  • Serve as the main point of contact for internal projects, working directly with software development team leads and internal stakeholders to understand their priorities and implement Chowly solutions to meet their goals 

  • Establish implementation project plans based on Chowly best practices and Agile methodologies 

  • Recognize potential and expected implementation roadblocks and effectively escalate issues to internal stakeholders 

  • Become ingrained in project workstreams, processes, and hierarchies to help assess how Chowly solutions can be most effectively leveraged across the system 

  • Track and monitor progress against implementation milestones 

Experience

  • 5+ years experience working as a consultant, project manager, or implementation specialist 

  • 2+ years experience managing external client relationships 

  • Proven documentation and organizational skills

  • Experience supporting stakeholders through change management 

  • Distinctive problem solving and project management skills, including attention to detail 

  • Excellent ability to self-manage, prioritize, and exhibit excellent discretion

  • A demonstrated track record for delivering on success metrics and meeting deadlines

Benefits

  • We offer a competitive salary and benefits package, and are an equal opportunity employer. 
  • Unlimited Paid Time Off, holiday leave, and remote work

  • 401(k) Plan 

  • Convenient to public transportation with pre-tax commuter benefit 

  • Health and Wellness Program stipend and onsite gym

  • Robust medical, dental, vision, and health  insurance

  • 10 Week Parental Plan for primary and secondary caregivers 

 

Chowly Inc is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Chowly Inc is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • RedisDatabases
    • AxureDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • GitLabManagement
    • SalesforceCRM
    • MailChimpEmail
    • HubspotEmail
    • WuFooLead Gen

Location

We're located right in the Loop of Downtown Chicago! Close to the Lake CTA stop and tons of great lunch spots!

An Insider's view of Chowly Inc.

What’s the vibe like in the office?

The vibe in the Chowly office is truly electric. To walk into an office full of smiling faces and laughter everyday makes me excited to come in every morning. I have never worked somewhere where every single team member is passionate about the product and the company.

Mallory

Strategic Account Manager

How do you collaborate with other teams in the company?

Depending on the project, I find myself collaborating with implementation teams, enterprise account managers, or product development. We communicate through a number of different mediums including slack, email, and in person. Every project is different, and success strongly depends on cohesive and efficient teamwork.

Alex

Enterprise Account Executive

How has your career grown since starting at the company?

When I first started at Chowly 3.5 years ago , I was the employee number 12 and it's incredible how we have grown! I was brought on as a Configuration Specialist and due to dedicating myself to the Chowly brand and hard work, I started my own department: Human Resources! I love people, Chowly and problem solving and it was a perfect fit

Kimiko

Human Resources

How do you make yourself accessible to the rest of the team?

We strive to have an open door policy at Chowly. Any team member can schedule time with leadership to share ideas, innovations, or talk about a recent challenge or struggle. This accessibility allows us to change and grow organically which drives teamwork across all levels.

Joe

COO

What does your typical day look like?

When I first started at Chowly, every single person on my team rallied around me, welcomed me, and made sure I was equipped with all the tools to succeed. It's so refreshing to work for a company that values my ideas. Every day I can expect humor, hard work, and a genuine sense of community. It really feels like a second home to me.

Taylor Riley

Sales

What are Chowly Inc. Perks + Benefits

Chowly Inc. Benefits Overview

At Chowly we offer a wide variety of benefits listed below.

Culture
Friends outside of work
Eat lunch together
Open door policy
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 10 weeks of parental leave for the primary and secondary caretakers. Secondly we offer a "Baby steps back program" which is an additional reduced work scheduled for primary caregivers
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Mentorship program
The Chowly Coaches Program's objective is to create a platform to support new Chowly employees as they transition into their role at Chowly with guidance from a tenured Chowly Coach.

Additional Perks + Benefits

Some additional perks after work are happy hours, potluck dinners, and local activities.

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