Project Manager at closerlook, inc.

| Chicago
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At closerlook, the project manager is the day-to-day internal team leader for all brands and projects they manage.  They are an integral part of the success for each project, and looked upon as the main knowledge holder on their teams.

Project managers must have a strong ability to collaborate and work under pressure, as well as a passion for leading innovative projects through their full life-cycle.  They should also be able to manage multiple projects concurrently, along with all timelines and finances associated with those projects.

Communication Skills

  • Acts as the conduit between the account team and the internal project team
  • Demonstrates the ability to share information with the correct members of the larger team
  • Able to understand what should and should not be communicated across the team
  • Displays sense of urgency in responding to project requests and problem solving
  • Able to take on new requests with a positive outlook

Project Ownership/Team Leadership

  • Able to effectively lead internal project teams (Strategy, Analytics, Creative, Tech, Account) across all assigned projects
  • Has the ability to build and maintain a strong team atmosphere
  • Doesn’t shy away from new, or constantly changing projects
  • Able to handle tough conversations with team members
  • Improves team processes in an effort to learn from mistakes and/or successes
  • Is solution-focused when working with any member of the team
  • Able to bring in the right individuals at the right time when a project is running off-track in any respect
  • Is responsible for all aspects of submission of materials for MRL reviews, including routing of comments and rework during the review process
  • Understands when to use process as a guideline and when to adapt processes based on project or client needs
  • Is nimble and can look for work to pull forward in the event of an unexpected delay

Project management focus

  • Knows how to prioritize work when deadlines converge – for themselves and project teams
  • Able to independently develop and manage timelines across all projects
  • Works with Operations and team leads to mitigate resourcing constraints; can assist Operations with prioritization of work if required
  • Able to resource the right people, for the right amount of hours, while managing ever-changing resource needs
  • Keeps an eye on the details while remaining organized across all projects
  • Regularly provide reliable pricing and scoping information for the Account team
  • Understands and takes into consideration any client-specific sensitivities when providing scope & budget for new work
  • Is able to scope new work in great detail
  • Possesses the appropriate level of technical knowledge necessary to interface with other competencies at closerlook, explain how our proprietary platforms(s) work and manage successful technical projects

Financial focus

  • Responsible for tracking all vendor and pass through costs to a project budget
  • Tracks and manages project related expenses
  • Able to develop and manage budgets with the input of other competencies
  • Works with the account sup partner to set a revenue projection on a monthly basis, and mitigates any issues that prevent from hitting that revenue, then makes and adjustment up or down as required, regularly throughout the month
  • Understand the impact of delays in work and revenue recognition and understands how to mitigate these situations
  • Consistently meet financial objectives by accurately forecasting project revenue
  • Responsible for financial close out of a project upon completion – reconciling all labor, invoices and expenses against the project
  • Responsible for all upkeep and accuracy of all project data. Project data includes financials, resource scheduling and timelines. Updates and assesses project data at minimum once per week


  • Four year college degree
  • Four or more years of agency (or relevant) project-management experience
  • Proven experience managing digital projects with teams of 10+ people
  • Proven understanding of the technical facets of website development
  • Solid experience working on projects that have data and analytics components, with an ability to understand how the data output can be used to form insights and drive additional tactics
  • Ability to manage multiple projects totaling $1MM - $1.5MM in revenue annually
  • Pharmaceutical, or similarly regulated industry, knowledge is a plus
  • Knowledge and/or understanding of resourcing creative and technical teams across projects is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen


A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!


Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.


Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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