Our Journey:

We’ve come a long way since our first restaurant opened in 1955. Today, McDonald’s is proud to be the world’s leading global foodservice retailer and as one of the most recognized brands in the world with over 36,000 locations in over 120 countries. We have over 1.9 million people on our team, making us one of the largest employers in the world!

McDonald’s is a company with a rich history and with great vision as we continue transforming into a leading digital technology company. We are always innovating and always moving forward to do things better for our customers tomorrow than we do today. Growth initiatives include delivery and digital innovations to create ultimate convenience for customers, as well as an enhanced restaurant experience across our global locations.

2019 has been a big year for us, as we moved from turnaround to growth. We’re continuing to take big steps as we move into our new home in the heart of downtown Chicago, one of the most dynamic cities in the world. Our new, state-of-the art office is located in the booming West Loop area and we are looking for exceptional talent to join our innovative team!

As part of our team, you will be a part of a company who is using its global scale for good: good for people, for our industry, and for the planet. From simplifying ingredients to being nutritionally mindful; from reducing our waste impact to advancing the industry on sustainable and humane sourcing; and from being a good employer for millions to giving help to those most in need. We proudly build partnerships with local programs and give back to the communities we operate in, as well as, partner closely with the Ronald McDonald House Charities which has served more than 5.5 million children and families in over 64 countries and regions.

The Opportunity:

We are looking for a skilled and experienced technical project manager to work on our Global Technology Risk Management Projects. The Global Technology Risk Management team actively leads multiple initiatives for keeping our systems secure and protecting both McDonalds and Customer data.
This position will work with the Director of Global Programs, and key leaders across the McDonald’s organization, on the Global Program Management Office (GPMO) key projects in support of McDonald’s digital priorities. The Project Manager is responsible for all aspects of the project over the entire life (initiate, plan, execute, control, close). Must be familiar with system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.

The successful candidate will have:

· Bachelor’s Degree from an accredited college is REQUIRED with at least 5+ years professional experience in Information Technology as a project manager with:

o 5-7 years of experience leading complex cross-functional IT initiatives

o 3-5 years of experience as a PM in a Global PMO environment

o 2+ years of experience with Digital Technologies

· Ability to grasp technical concepts quickly, solid ability to translate technical verbiage into easily understandable language for the customer

· Experience communicating effectively with Senior management and direct client contact

· Experience with the full software methodology development processes

· Ability to create presentations and write business cases under direct involvement by a more senior project or program manager

· Ability to work under tight deadlines managing a few priorities

· Ability to manage multiple projects with dependencies and deliver on time and budget

· Strong proficiency with MS Office, Global Identity & Access, Big Data cloud based computing etc.

Responsibilities include but are not limited to:

· Ownership of creating the project charter, the schedule, the milestones, the scope, and resource requirements as well as assist with managing the budget, including reforecasting the budget

· Create a project organization structure by identifying key project team members and their role and responsibilities to set clear expectations in accordance with the Project Plan

· Manage execution of the tasks as defined in the project plan in order to achieve the project goals

· May be responsible for managing/recording detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter

· Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders

· Ensure that the Project Team completes the project objectives within scope, schedule, cost, to client’s satisfaction

· Drive issue resolution through issue and risk tracking and facilitating issue closure and escalate issues appropriately

· Provide guidance, direction, management of resources, including prioritizing work and developing team members

· Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale

· Measure project performance against predefined metrics and baselines and take action to control the project to the baselines

· Communicate and report to stakeholder’s project status on a regular basis