Retail Program Associate
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
The Retail Program Associate will be responsible for supporting and driving Home Chef's retail business expansion plans. You will be a key component to managing and optimizing the internal systems and processes that are key to supporting our retail growth. This role will demand great attention to detail and reliability for keeping systems running as well as involve creative problem solving as our business evolves. Home Chef's retail business is growing and expanding at a rapid pace, this role will be a key team player to helping achieve retail goals.
Responsibilities for the position include:
Owning cross-functional retail processes:
- Own internal tools and communication processes that act as the source of truth for cross-functional retail business planning
- Maintain clear understanding of retail business growth plans and how to communicate them through cross-functional teams and tools
- Build, adjust and evolve communications as needed to ensure all downstream processes align to planned execution
Developing key inputs for retail growth and expansion:
- Own development and maintenance of key building blocks of retail business such as planograms, procedures and communications standards.
- Understand the downstream effects of changes and develop clear forms of communications for changes
- Update key inputs through new products, expansions and growth plans
- Create standards and best practices to then maintain for inputs
Developing and communicate best practices for retail execution internally and externally:
- Create and uphold standards and best practices for retail business inputs and how they are communicated and accessed by internal and external stakeholders
- Drive high quality communications to external partners to ensure successful execution of retail plans
Driving innovation and improvements for planning tools & processes:
- Innovate against current processes and tools for key inputs to create efficiencies and solve for complexities
- Stay abreast of industry best practices for retail planning and how Home Chef can leverage them
Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- 1+ years experience in fast-paced professional work environment. Retail or CPG experience a plus.
- Extremely detail oriented with information, communication and follow through
- Excellent communication skills, creating trust and reliability with teammates, customers, partners and executives
- Excellent analytical skills and experience with large information sets. Proficiency with Excel and Google Suite
- Self-starter and resourceful problem solver, proactively searching for solutions
- Strong prioritization and project management skills with keen ability to manage several projects and responsibilities at once
- Skilled at dealing with ambiguity and working in a fast-paced environment
- No ego team player excited to solve a wide range of challenges
- Curious learner who is eager to grow and own new areas of expertise as our business grows into uncharted territories.
Perks/Benefits:
- Direct access to senior management – our leadership team works alongside our team members every day
- Comprehensive medical, dental, and vision insurance – benefits start the 1st day of the month following your start date
- Company paid life insurance, short term disability and long term disability
- Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
- 401k program
- Flexible paid time off (PTO) policy, plus sick days
- Quarterly company-wide “Town Hall” meetings
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop
- Onsite gym
- Free water taxi for Wrigley Building employees (seasonal)
- Catered lunch every Friday plus snacks and beverages on hand every day
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer