JPMorgan Chase
Chicago, IL
Hybrid

Scrum Master

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As a Scrum Master, you'll act as a servant leader for your team(s) by facilitating clear communication to management and to the team. Our Scrum Masters are open, approachable, collaborative, and enjoy working with passionate people. They're proactive in solving problems to help their team(s) succeed. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Scrum Master is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We're excited to see what you'll bring to our team.

Responsibilities:

  • Work with the Product owner to align teams with the product vision, sprint goals, and other necessary information
  • Facilitate groups of 30 or more and coach multiple teams across the product
  • Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
  • Champion continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvement events
  • Communicate organizational impediments to leadership; clear impediments for the team
  • Embrace the concept of continuous learning in your own journey and instill the same in the team(s) you coach
  • Coach product owners in creation and maintenance of the product backlog, including empirical planning
  • Appreciate the depths of Lean and Agile practices and principles, help teams appreciate them
  • Teach systems thinking and servant leadership
  • Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience
  • Expertise with Agile and Scrum frameworks and their application in Product Development and delivery organization
  • Ability to coach and mentor
  • Ability to collaborate with and influence people at various levels
  • Sound understanding of Scaling framework such as LeSS and various other Agile frameworks such as Kanban, XP
  • Ability to leverage skills from coaching, facilitation, conflict resolution and more to serve the team(s)
  • Possess an executive presence and ability to coach multiple teams across the product
  • Knowledge of industry-wide technology strategies
  • Ability to leverage capabilities across the firm to solve local problems

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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