Description
ThinkTime, a subsidiary of Productive Edge, is leading the retail industry with its revolutionary SaaS and mobile product. With our impressive list of premier global clients and exponential growth, we’re looking to add a Scrum Master to be part of this exciting time. This role is responsible for managing a delivery team for key areas of the application, driving adoption of best practices in the Agile/Scrum-based delivery methodology, budgetary and schedule accountability, and more.
ThinkTime is a sophisticated SaaS and mobile product, with 8 production environments spread across 3 global regions, support for over 30 languages, employing advanced technologies such as Microservices, Kubernetes, ElasticSearch, and event driven architecture. ThinkTime is used by the largest and highest profile global retailers in the world, each with 10s of thousands of locations, 100s of thousands of users.
As a Scrum Master at ThinkTime, you will be a member of a high-performing team delivering software solutions to customers. Your days will normally consist of the following activities:
- Own the delivery and technical support of key areas within ThinkTime.
- Manage a cross-functional team consisting of backend and frontend developers, QA staff, and devops engineers, to ensure features and fixes are delivered on time and with quality, following the Scrum methodology
- Collaborate with Product Owner to ensure stories are clear and well defined, and to resolve any questions or issues found during development
- Ensure team is working efficiently. Identify any issues or roadblocks impeding delivery and work with team and stakeholders to quickly resolve them.
- Report to and collaborate with the “Release Train Manager”, to ensure all commitments for the release are delivered
- Work with “Release Train Manager” and Product Manager to allocate features, improvements, and bugs to sprints.
- Facilitate core Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo, and Backlog Grooming)
- Triage production issues, and allocate to sprints based on priority.
- Report on project status, budget, schedule, and Agile metrics such as velocity and cycle time
- Manage the sprint backlogs, in collaboration with Product Owner
To excel in these daily activities, a Scrum Master at ThinkTime would make valuable contributions drawing from the following experience and skills:
- Minimum 2 years experience delivering sophisticated, mission-critical, high-quality software solutions in a timely manner
- Minimum 1 year experience acting as a Scrum master or following another agile methodology
- Development/technical knowledge and skills a plus
- Ability to provide “gut check” reviews of developer estimates/activities
- Acts as “squeaky wheel” when it comes to risks of not delivering quality features, or not meeting release commitments.
- Exhibit an attention to detail and continuously strive to produce the highest quality product, and documentation (Scrum burndown charts, team velocity and other sprint artifacts)
- Track record of learning and successfully implementing the most effective new tools and approaches as they become available.
- Experience with Jira, Confluence, or similar tools.
- Successfully completed multiple projects working in an Agile environment that includes offshore team members
- A self-starter who requires minimal supervision, having excellent interpersonal and organizational skills, and the ability to handle diverse situations
About ThinkTime
What’s unique about our product is it’s intuitiveness and ease of use while providing an extensive and sophisticated feature set for our customers, solving their real-world business needs. At ThinkTime, we won’t waste time building features that don’t support your corporate mission. We keep our focus on the real-world problems retailers face, and the unique needs of our customers. We know modern retailers still struggle to distribute tasks, support associates, and ensure that work is completed efficiently and to a consistent high standard.
Our mission is to create clear, intuitive task, communication, store audit tools that boost performance at every store and engage every associate. We believe every tool we build should be as useful as it is user-friendly. And we believe every dollar you invest with us can and will be returned many times over.
Our Parent Company
Productive Edge is a global Digital Transformation Consultancy that enables Enterprise organizations to continually evolve their digital strategy. They specialize in Custom Enterprise Software, Modern Mobility, Artificial Intelligence, Cloud, Digital Experience, Blockchain and Virtual Reality solutions. The firm’s client portfolio spans a variety of verticals, including many Fortune 1000 clients in the Healthcare, Retail, Financial Services, Sports and Entertainment industries.