Senior Director, Talent & Development

| Chicago
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SENIOR DIRECTOR OF TALENT & DEVELOPMENT 
Unique opportunity with a global SaaS Leader

FourKites is seeking a dynamic Senior Director of Talent & Development to join our strategic Talent Team.  The top candidate will have demonstrated impact as the leader of multiple talent strategies on a global scale.  Areas of passion and experience must include Learning & Development, DEI, HR Operations, Employee Metrics and Engagement, Performance Management, Total Rewards, Culture & Community and Workplace Operations.  Our new leader will have the passion for all areas of HR & Talent and the drive, smarts, and integrity to guide and optimize FourKites’ high-performance culture.  

This is an exceptional opportunity to join the Global Talent Leadership Team of a high-growth supply chain visibility technology company and to contribute to an exciting and critical chapter in FourKites’ success. This position will report directly to the Chief People Officer and is based near our Global Headquarters in Chicago, IL- USA.

Responsibilities:

  • Own strategy and execution for multiple Talent Centers of Excellence in the US and EMEA including Learning & Development, Performance Management, People Operations, DEI, Total Rewards, Talent Metrics, Culture & Community and Workplace Operations (Facilities).
  • Co-Lead each of these Centers of Excellence globally with partners in Chennai, India.
  • Lead strategy to ensure the Centers of Excellence you own continuously innovate and scale in order to attract, develop and retain top performers at FourKites
  • Lead strategy and execution for US & EMEA Learning & Development program and ensure L&D is seen as a competitive advantage for FourKites
  • Transform People Operations in the US and EMEA in partnership with Manager of Talent & Development, People Operations
  • Create and lead FourKites strategic Total Rewards Center of Excellence
  • Transform DEI at FourKites to achieve strategic goals and the highest level of Exec and employee involvement
  • Lead ERG strategy, practices and optimization 
  • Elevate Performance Management on a global scale
  • Create sophisticated Talent Metrics strategy that enhances Executive Team people intelligence and decision making
  • Reinvent Culture & Community strategy including our Future of Work Plan for hybrid work
  • Lead strategic Workplace Operations and ensure facilities aesthetic and operations reflect FourKites culture of collaboration, innovation, accountability and fun
  • Partner with FourKites Executive team on talent programs that optimize FourKites’ employment brand internally and externally
  • Be a proactive change agent and continuously enact the Talent Team vision to “Be The Power Driving FourKites and Employees Reaching Their Full Potential” 
  • Be seen as a trusted advisor and leadership & management coach across all levels, including new and developing managers, directors and executive team members
  • Design & facilitate management and leadership development programs, strategy for industry knowledge training and New Employee Onboarding across all teams
  • Be seen as a leader within the Global Talent department and the company as a result of your business savvy, energy, positivity, solution orientation, ownership, collaboration, smarts and passion for growth and improvement
  • Directly manage 5+ team members in the next 12 months
  • Exemplify FourKites’ Core Values

Requirements & Qualifications:

  • 15+ years strategic HR experience including leading a growing team 
  • 8+ years leading Learning & Development, including designing and delivering modern Management & Leadership Development programs in fast paced high growth companies
  • 8+ years experience leading HR Operations including selecting, integrating and optimizing HRIS and related technologies
  • Track record of designing and delivering global talent programs that create and sustain a high-performance organization
  • Demonstrated success creating and executing diversity, equity and inclusion strategy and programs that are embraced by leadership and employees alike
  • Demonstrated command of employment compliance practices 
  • Experience with HR budget ownership over various functions 
  • Demonstrated success managing & mentoring HR & Talent professionals
  • Experience implementing new HR & OD best practices, technologies and tools 
  • High level of self awareness and demonstrated ability to collaborate and apply feedback
  • Ability to pivot quickly, multitask, and problem solve effectively with results oriented mindset 
  • Formal HRBP and recruiting experience a plus
  • Sales training and onboarding experience in SaaS a plus
  • Experience in Digital and/or Software as a Service Industry highly preferred
  • International Talent/HR experience highly preferred 

This Candidate will exemplify FourKites’ Core Values

  • We Are One Team
  • We Have a Bias for Action
  • We Are Customer Obsessed
  • We Take Extreme Ownership
  • We Know Attitude Matters

FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.

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Technology we use

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Location

Modern office space with panoramic views of downtown Chicago. Located in the Ogilvie Transportation Building, that's connected to all of downtown!

An Insider's view of FOURKITES

How does your team reward individual success?

At FourKites, we LOVE tacos! We love them so much we use a recognition taco bot in slack to reward and recognize great work across all 3 offices. At the end of the month, the taco winner gets a gift card to get tacos somewhere in Chicago!

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

We are working on a project to add functionality to our platform that will increase our customer’s visibility and add flexibility to our integrations. This has required collaboration between multiple departments to ensure that the scoping of the multiple product enhancement tickets are detailed and address the problems of all stakeholders.

Ashley

Director, Carrier Operations-Customer Success

How does the company support your career growth?

Our office is really a tight-knit community; people hang out outside of work, everyone gets along and it's a pleasant, open and collaborative culture. I really enjoy working for FourKites because of the great work-life balance, the fact there is a lot of growth opportunities, and I feel like I am working towards both my personal and company goals.

Georgios

Staff Accountant

What are some social events your company does?

A fun way we like to provide and share recognition is through our quarterly Cheers to Peers, Nice Cream Socials that Kaitlin, our Front Desk and Office Coordinator puts together. It's a great opportunity to provide recognition to others, mingle with different teams, and eat ice cream - what could be better!

Jenny

Talent Acquisition Specialist

What are FOURKITES Perks + Benefits

FOURKITES Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
FourKites has the "Fun Committee" to help create new happy hour ideas, spirit weeks, summer and winter parties, new swag ideas and co-ed sports teams.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
FourKites provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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