Senior Director, Talent & Development

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SENIOR DIRECTOR OF TALENT & DEVELOPMENT 
Unique opportunity with a global SaaS Leader

FourKites is seeking a dynamic Senior Director of Talent & Development to join our strategic Talent Team.  The top candidate will have demonstrated impact as the leader of multiple talent strategies on a global scale.  Areas of passion and experience must include Learning & Development, DEI, HR Operations, Employee Metrics and Engagement, Performance Management, Total Rewards, Culture & Community and Workplace Operations.  Our new leader will have the passion for all areas of HR & Talent and the drive, smarts, and integrity to guide and optimize FourKites’ high-performance culture.  

This is an exceptional opportunity to join the Global Talent Leadership Team of a high-growth supply chain visibility technology company and to contribute to an exciting and critical chapter in FourKites’ success. This position will report directly to the Chief People Officer and is based near our Global Headquarters in Chicago, IL- USA.

Responsibilities:

  • Own strategy and execution for multiple Talent Centers of Excellence in the US and EMEA including Learning & Development, Performance Management, People Operations, DEI, Total Rewards, Talent Metrics, Culture & Community and Workplace Operations (Facilities).
  • Co-Lead each of these Centers of Excellence globally with partners in Chennai, India.
  • Lead strategy to ensure the Centers of Excellence you own continuously innovate and scale in order to attract, develop and retain top performers at FourKites
  • Lead strategy and execution for US & EMEA Learning & Development program and ensure L&D is seen as a competitive advantage for FourKites
  • Transform People Operations in the US and EMEA in partnership with Manager of Talent & Development, People Operations
  • Create and lead FourKites strategic Total Rewards Center of Excellence
  • Transform DEI at FourKites to achieve strategic goals and the highest level of Exec and employee involvement
  • Lead ERG strategy, practices and optimization 
  • Elevate Performance Management on a global scale
  • Create sophisticated Talent Metrics strategy that enhances Executive Team people intelligence and decision making
  • Reinvent Culture & Community strategy including our Future of Work Plan for hybrid work
  • Lead strategic Workplace Operations and ensure facilities aesthetic and operations reflect FourKites culture of collaboration, innovation, accountability and fun
  • Partner with FourKites Executive team on talent programs that optimize FourKites’ employment brand internally and externally
  • Be a proactive change agent and continuously enact the Talent Team vision to “Be The Power Driving FourKites and Employees Reaching Their Full Potential” 
  • Be seen as a trusted advisor and leadership & management coach across all levels, including new and developing managers, directors and executive team members
  • Design & facilitate management and leadership development programs, strategy for industry knowledge training and New Employee Onboarding across all teams
  • Be seen as a leader within the Global Talent department and the company as a result of your business savvy, energy, positivity, solution orientation, ownership, collaboration, smarts and passion for growth and improvement
  • Directly manage 5+ team members in the next 12 months
  • Exemplify FourKites’ Core Values

Requirements & Qualifications:

  • 15+ years strategic HR experience including leading a growing team 
  • 8+ years leading Learning & Development, including designing and delivering modern Management & Leadership Development programs in fast paced high growth companies
  • 8+ years experience leading HR Operations including selecting, integrating and optimizing HRIS and related technologies
  • Track record of designing and delivering global talent programs that create and sustain a high-performance organization
  • Demonstrated success creating and executing diversity, equity and inclusion strategy and programs that are embraced by leadership and employees alike
  • Demonstrated command of employment compliance practices 
  • Experience with HR budget ownership over various functions 
  • Demonstrated success managing & mentoring HR & Talent professionals
  • Experience implementing new HR & OD best practices, technologies and tools 
  • High level of self awareness and demonstrated ability to collaborate and apply feedback
  • Ability to pivot quickly, multitask, and problem solve effectively with results oriented mindset 
  • Formal HRBP and recruiting experience a plus
  • Sales training and onboarding experience in SaaS a plus
  • Experience in Digital and/or Software as a Service Industry highly preferred
  • International Talent/HR experience highly preferred 

This Candidate will exemplify FourKites’ Core Values

  • We Are One Team
  • We Have a Bias for Action
  • We Are Customer Obsessed
  • We Take Extreme Ownership
  • We Know Attitude Matters

FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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