Relativity
Chicago, IL

Senior eDiscovery Project Manager 20-0144

| Chicago
We are Relativity. A market-leading, global tech company that equips legal professionals with a powerful platform to organize data, discover the truth, and act on it. The US Department of Justice, 198 of top 200 US law firms, and more than 70 Fortune 100 companies are among the customers who trust Relativity during litigation, internal investigations, and compliance projects. 
 
Our SaaS product, RelativityOne, has become the fastest-growing product in the company's history and we have consistently been named a great workplace. As we grow, we continue to seek individuals that will bring their whole, authentic self to our team. 
 
Join us in the transformation of the legal industry and play a pivotal role in shaping the future of the practice of law and beyond. We don’t believe in ‘ideal’ candidates, so if you see a job that sparks your interest, go for it. Wherever you’re from, however you identify, and whatever experience you have, you can belong at Relativity.
As a Senior eDiscovery Project Manager on our Implementations team for RelativityOne, you will be responsible for providing technical project management for RelativityOne customers, understanding client usage and capabilities for all RelativityOne products and offerings across the spectrum of the EDRM. The Senior eDiscovery Project Manager works under moderate direction of managers and senior team members.
 
With having an emphasis as a Senior eDiscovery Project Manager, you will play a key role in supporting Relativity’s customers with all implementation activities. You will be responsible for providing customers with guidance and expertise to successfully set our customers and prospective customers up for success in RelativityOne.

Role Responsibilities

  • Manage implementation activities, including but not limited to POCs, New Customer Implementations, Data Migration, New or Updated Products related to RelativityOne, or other implementation activities or rollouts.
  • Provide project management to RelativityOne customers, with highly responsive and expert guidance for internal and external customers.
  • Work under direction of Director, RelativityOne Customer Experience and other senior team members
  • Strong proficiency in all areas of roles/responsibilities. The Implementation Specialist may be developing in certain areas of responsibility with the expectation they become a Subject Matter Expert in RelativityOne and implementation best practices.
  • Provide technical guidance to help customers use the RelativityOne system successfully, and enable customers to understand and utilize our software in optimal usage
  • Participate in sales calls/meetings with sales management and meetings with prospects, assist in presentations and demos when needed as it relates to RelativityOne
  • Identify customer/prospect needs and help define solutions to address them
  • Travel onsite to meet with clients, discuss advanced issues and/or conduct training
  • Participate in industry events and contribute thought leadership on behalf of Relativity
  • Act as internal subject matter expert for RelativityOne within the organization and as it relates to the Customer Experience team
  • Create, proof, and present documentation and other materials to teach clients about Relativity
  • Manage all assigned Implementation client issues/questions
  • Capture prospect/customer requirements and work with internal teams to write SOWs and Implementation plans detailing how RelativityOne will address business needs
  • Deliver feedback to the product management team based on prospect or customer interaction, product issues, field deployments and generally observed market trends
  • Track activities in the approved and standard internal systems, including detail and important updates for all customer interactions and/or change management
  • Participate in RelativityOne Service Delivery projects and objectives as assigned

Minimum Qualifications

  • 3 years managing e-discovery customers and projects 
  • Relativity Certified Admin (RCA) and RelativityOne Certified Pro (ROCP) required
  • Advanced knowledge of Relativity and features
  • Strong project management and customer management skills
  • Strong written and verbal communication with product expertise and strong responsiveness
  • Strong attention to detail and tracking/documentation
  • Effective communication skills (written, verbal, & presentation)
  • Ability to multitask and self-manage workload

Preferred Qualifications

  • Additional Relativity Certifications (Relativity Analytics Specialist, Relativity Processing Specialist, Relativity Assisted Review Specialist, Relativity Sales Professional) a strong plus
  • Strong knowledge of RelativityOne and/or Relativity best practices
  • #LI-MC1

At Relativity, we live our core values and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service, and we’re always looking for people to join us on the journey.
 
Relativity is a team of smart, passionate people always looking to grow, contribute, and make our product and customer service the best it can be. Our team members come from diverse backgrounds with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they’re empowered to be their full, authentic selves, regardless how you identify. 
 
So, please come as you are. We can’t wait to meet you. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Where we are

We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.

Technology we use

  • Engineering
  • Product
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    • JavaLanguages
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    • SqlLanguages
    • AzureLanguages
    • ChefLanguages
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    • JenkinsLanguages
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What are Relativity Perks + Benefits

Relativity Benefits Overview

We offer a competitive set of benefits and perks from great insurance, to unlimited time off and a zen room!

Culture
Volunteer in local community
We support local organizations through employee-nominated monthly grants and provide a large grant annually to schools within our community. See more: https://www.relativity.com/about-us/giving-back/
Partners with Nonprofits
We work with several organizations such as: Cradles to Crayons, Embarc, Year Up, Greater Chicago Food Depository, Best Buddies, MakerGirl, Latinas in Tech, NSBE, Anita B.Org - and more!
Friends outside of work
Eat lunch together
Intracompany committees
Our community resource groups: Black at Relativity, Relativity Women of the Workplace, RelAsians, Relativity Pride, Faces of Relativity, and RelMind.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Bonuses are based on a combination of how the company performs as well as how the individual performs.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Restricted work hours
In the U.S., we have formal breaks where the office closes between 12/25 - 1/1 and new in 2020, the week of the 4th of July as well!
Company sponsored family events
We have an annual summer picnic where all employees are encouraged to bring family members.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Tax-free transportation opportunities.
Company Outings
We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
Game Room
Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
Stocked Kitchen
We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
Some Meals Provided
Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
Happy Hours
Different for each team, but always a great time!
Parking
We offer employees A parking subsidy.
Recreational Clubs
Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Movie Night, Gaming Groups, and several more.
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
The Relativity Certified Administrator Exam

Additional Perks + Benefits

We offer a Divvy bike share discount, a discounted gym membership to the gym in the building, DRYV Laundry Service for those who have workout clothes that need washing, a Mother's Room, a Zen Room, fresh fruit, coffee/tea/cold beverages, and much more!

An Insider's view of Relativity

How does your team reward individual success?

Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

Jessica

Operations Manager, Customer Success and Support

How do you collaborate with other teams in the company?

On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

Sean

Certification Specialist

How has your career grown since starting at the company?

As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

Kamal

Application Specialist II

What are some social events your company does?

Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

Michael

Platform Account Manager

Relativity Careers in Chicago
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Chicago
2 weeks ago
As a Software Engineer at Relativity you will leverage your software development skills to design and build systems within our cloud-based SaaS platform, Relativity. This is your opportunity to work on a scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newer, and strongest technologies. You will build highly distributable systems composed of multiple databases, processing, and web servers within the massive data field.

Technical Support Specialist 20-0111

Relativity
Chicago
2 weeks ago
The Application Analyst provides the first line of support for our existing and potential clients. This position has frequent phone and email interaction with our clients and requires the development of in-depth technical product, SQL, network and server knowledge and the highest level of customer service skills.

Software Engineer - Server 20-0097

Relativity
Chicago
2 weeks ago
As a Software Engineer at Relativity you will leverage your software development skills to design and build systems within our main server based platform, Relativity! This is your opportunity to work on a scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newer, and strongest technologies.

Software Engineer - Analytics 20-0172

Relativity
Chicago
2 weeks ago
As a Software Engineer at Relativity you will leverage your software development skills to design and build systems within our cloud-based SaaS platform, Relativity. This is your opportunity to work on a scalable and dynamic web system which supports integration with multiple search engines, clustering technologies, and client component interaction through web services. This is all utilizing many of the newer, and strongest technologies. You will build highly distributable systems composed of multiple databases, processing, and web servers within the massive data field.

Advanced Software Engineer- 20-0149

Relativity
Chicago
2 weeks ago
As a software engineer, you will be responsible for participating in and exercising ownership over the full software lifecycle of the unstructured storage offering. You will contribute to optimizing and refining the existing service, maintaining its operational state, adopting design and development best practices, and working with senior engineers to implement new features. You will work on our storage abstraction layer, data plane, as well as the control plane that manages these in order to deliver petabyte-scale, cloud-native storage solutions for Relativity. 

Software Engineer - Processing - 20-0077

Relativity
Chicago
3 weeks ago
Relativity's "Processing" product is the fastest way to feed terabytes of complex and abstract data into the Relativity's Review platform. As part of the processing team, you will be dealing with the unique challenge of processing an incredibly diverse set of documents, a tremendous amount of data and do very complicated data extraction at blazing speeds. If an opportunity to deal with big-data, to solve complex scalability challenges, and to learn a distinct set of technologies on a secure SaaS platform excites you, then this is the right team for you. Quality obsession and customer satisfaction are in our DNA, and we strive to exceed customer's and coworker's expectations. We are looking to add new members to our teams who share our DNA and take pride in their work. 

Senior eDiscovery Project Manager 20-0144

Relativity
Chicago
3 weeks ago
As an eDiscovery Project Manager on our Implementations team for RelativityOne, you will be responsible for providing technical project management for RelativityOne customers, understanding client usage and capabilities for all RelativityOne products and offerings across the spectrum of the EDRM. The eDiscovery Project Manager works under moderate direction of managers and senior team members.

Senior Software Engineer - Core - 20-0078

Relativity
Chicago
3 weeks ago
* You will be developing brand new features to make clients’ lives easier, and the user interface more intuitive, accessible, and performant. * You will be working mostly with JavaScript and frameworks like Aurelia and AngularJS. You will also be writing and maintaining API endpoints utilizing .NET. * You will be working in a blended build environment of both Node.js and MSBuild.  * You will be writing unit tests using Jasmine/Karma and NUnit.

Sales Director, Corporate Segment 19-0760

Relativity
Chicago
3 weeks ago
Be a talent first leader - At Relativity, we are focused on being a talent first company. As the Director of the Corporate segment, this means, first, setting the standards for excellence and defining what success looks like for your organization. Most of the front line sellers will be new in role in 2020 so there is an incredible opportunity to shape expectations and establish a cultural standard driven by your own vision. Additionally, you should be ready to build an inclusive and diverse team culture. We are focused on creating a company and sales environment where people of diverse backgrounds can have a voice and feel heard. There will be no shortcuts taken. Lastly, it will be important to be a consummate guide and supporter of your direct report’s growth and development. Setting clear vision, direction and coaching will be of paramount importance given the recent rapid expansion of the team itself. Strategic sales leadership – The Corporate segment is our newest and fastest growing segment. You will be the ultimate driver of strategy and execution of sales results. You will be expected to deeply understand the needs of the customer which will, in turn, influence the sales playbook to win. Collaborator across the org – By being a segment leader, you will be partnering across the company to drive results. Synchronizing the needs of the Corporate segment with teams such as Marketing, Customer Success, and our Service Delivery team will be paramount to your success. Driver of operational excellence – The Corporate sales team is undergoing a period of hypergrowth. So, setting standards and repeatable operational processes will key to scaling the team for the future. Your operational leadership will set the standard in terms of sales efficiency and effectiveness.