Service Delivery Manager

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Job Description

SERVICE DELIVERY MANAGER - BENTONVILLE, AR, OR REMOTE.

ABOUT THIS JOB
The Nielsen account team servicing Walmart is looking for a Service Delivery Manager to aid in the delivery with a custom data solution. This is your opportunity to work with world-class data assets and deliver value on a massive scale serving the world’s largest retailer.

The Service Delivery Manager will contribute to the successful delivery by solving the technical challenges associated with regular processes that produce the solution. A strong candidate will proactively approach data and processes with analytic curiosity. This candidate will be a thought leader/developer for process efficiencies and capability enhancements that add value to the product.
 
RESPONSIBILITIES:

  • Manage existing technology delivery processes and dataflows
  • Interface with team managers to understand the scope of their current problems in order to plan and execute a technical solution 
  • Design and implement new Data Flows necessary to aggregate multiple sets of information 
  • Troubleshoot and correct issues with build process
  • Enhance and automate processes for a more efficient build

 
REQUIRED SKILLS

  • Strong understanding of SQL: nested queries, joins, temp tables, stored procs, and grouping data on the fly (T-SQL experience a plus)
  • Strong understanding of programming constructs such as data structures, loops, events, classes, functions, and modular programming (Python experience a plus)
  • Strong logic, deductive reasoning, problem-solving, and critical thinking skills 
  • Skilled & polished communicator
  • Others Excel, Pivot tables.
  • Strong sense of urgency and accountability to drive client outcomes 

 
A LITTLE BIT ABOUT YOU
You confidently manage technical projects, and you care about the details behind every number. You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. Now you’re ready for what’s next.

QUALIFICATIONS 
3 to 5 years of Development experience
SQL Development
Cloud Architecture Basics
Backlog Management
Hands on knowledge with Scripting and Programming Languages
 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Location

Our office is located in the heart of the Loop, easily accessible to multiple Metra & 'L' stops (brown, orange, pink, purple, red, & blue lines!)

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