Solution Advisor, Strategic Sourcing at Lumere

| Chicago
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Lumere builds solutions that enable health systems to eliminate unwarranted clinical variation and cut unnecessary costs.

We are guided by our Core Values

  1. Seek the frontier - Whatever your role, we are inspired by those who blaze trails and challenge the status quo.
  2. Obsess about impact - It’s our responsibility to bring bold innovation that leads to enduring change in healthcare.
  3. Do your best work - We seek individuals who care deeply about learning and teaching, and high performers who are even more self-aware.
  4. Welcome respectful debate - Our best ideas have come from active collaboration, are often based on limited information, and can contradict personal experience.
  5. Succeed, as one team - We have a single purpose and motivate each other to achieve it.

What you will be doing:

Lumere Solution Advisors are responsible for ensuring that Lumere’s clients, health systems, are successful in reducing unnecessary variation in care and cost. Specifically, as a Solution Advisor for Strategic Sourcing, you will build and lead Lumere’s support model and provide expert guidance to clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and introduction using Lumere’s research and analytics tools.

The successful candidate will be an experienced consultant to hospital strategic sourcing teams (or a forward-thinking strategic sourcing leader) who has a track record of successfully managing complex, multi-stakeholder service line and supply chain initiatives. This person is passionate about tackling difficult problems in healthcare and is excited by the ambiguity and opportunity that comes with working in a dynamic, fast-growing technology company.

Responsibilities include:

  • Own development and execution of the client support model for Lumere’s Category Optimization and Variation Management solutions
    • Apply your expertise in medical device strategic sourcing to identify clients’ support needs
    • Build and manage the execution of a standardized support model that complements Lumere’s software products
    • Serve as a trusted, expert advisor to ensure clients are realizing full value from Lumere’s solutions by understanding pain points and developing a path for each to realize value
    • Serve as a coordinator of people resources within Lumere to ensure clients’ needs are being met
    • Develop scalable content resources as needed (e.g., PowerPoint presentations, best practice recommendations, other guides and tools for the client)
    • Work with internal operational leaders to determine how we will quantify and measure value delivered to our clients
    • Scale your expertise by hiring and managing a team of Solutions Associates
  • Partner directly with Product Managers to translate customers’ needs to our product roadmap
    • Provide feedback on the product pipeline based on client feedback and your expertise in medical device supply chain processes and clinician engagement best practices
    • Serve as liaison between the Product team and client-facing employees to build coordinated roll-out plans for product updates and launches
    • Adapt support model based on new product features
  • Contribute to marketing strategy and content production
    • Advise on marketing campaign themes and strategy using knowledge of health system priorities and challenges
    • Develop content (whitepapers, blog posts, videos) for current and prospective clients (~1 per quarter)
    • Attend conferences to bolster Lumere’s market presence and stay informed of industry best practices (1-2 per year)

Qualifications:

  • 7+ years of experience as an external consultant or hospital-based leader for strategic sourcing with expertise in forward-thinking best practices (consulting experience preferred)
  • Excellent project management skills and ability to collaborate across multiple internal and external stakeholders
  • Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve
  • A strong influencer, able to communicate complicated ideas to senior leaders in health system
  • Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment
  • Ability to travel to client sites as necessary (20-30% travel)

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    Technology we use

    • Engineering
    • Sales & Marketing
      • JavascriptLanguages
      • PythonLanguages
      • SqlLanguages
      • D3JSLibraries
      • jQueryLibraries
      • Twitter BootstrapLibraries
      • DjangoFrameworks
      • Vue.jsFrameworks
      • PostgreSQLDatabases
      • RedisDatabases
      • WordpressCMS
      • HubSpotCRM
      • IntercomCRM
      • SalesforceCRM
      • IntercomEmail

    Location

    Millennium Park in the summer, Kris Kringle Market in the winter, great restaurant options all year round...our corner of The Loop has it all!

    An Insider's view of Lumere

    What are some social events your company does?

    Lumere sponsors an annual event known as the Bleacher Bash where employees take the afternoon off to cheer on the Chicago Cubs from the outfield bleachers of Wrigley Field. After the game we head to a nearby karaoke bar for a night of singing and team bonding. I've helped with planning and take great pride in contributing to the culture at Lumere.

    Zach

    Category Advisor

    How do you collaborate with other teams in the company?

    We collaborate with Product, Research and Data Ops to update our analytics services to handle a specific subset of medical device data. Our Ops teams get the data, our medical research teams teach us how to interpret it, and our product teams hammer out the UI and task breakdown. It’s complicated and interdependent, which makes it satisfying work.

    Sydney

    Junior Software Engineer

    What is your vision for the company?

    In addition to helping our customers push the frontiers of evidence-based medicine, we want to be one of the best places in Chicago for technologists to hone their craft. We think the best way to do that is to build a great team that's as excited about advancing our technology as our mission in healthcare.

    Will

    CTO

    What are Lumere Perks + Benefits

    Culture
    Volunteer in local community
    Culinary Care
    Friends outside of work
    Eat lunch together
    Intracompany committees
    Affinity Groups, Sports teams, GrassRoots Environmental Group, Book Clubs, Manager Forums, etc.
    Daily stand up
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Pair programming
    Open office floor plan
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Available as part of our health insurance plan offerings
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    We offer 4 plans along with Dental and Vision Insurance.
    Wellness Programs
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K)
    Company Equity
    Employee Stock Purchase Plan
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    We provide up to 6 weeks of parental leave for the primary caretaker and also provides 2 weeks of leave for the secondary caretaker.
    Flexible Work Schedule
    Lumere provides flexible work hours.
    Remote Work Program
    Family Medical Leave
    Return-to-work program post parental leave
    Vacation & Time Off Benefits
    Generous PTO
    We operate with a flexible PTO accrual plan with increases at 2 and 5 years of service.
    Paid Volunteer Time
    Paid Holidays
    Paid Sick Days
    Unlimited
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Commuter Benefits
    Company Outings
    Stocked Kitchen
    Some Meals Provided
    Happy Hours
    Recreational Clubs
    Professional Development Benefits
    Job Training & Conferences
    Lunch and learns
    We look forward to gathering in the Vault for our monthly town hall.
    Cross functional training encouraged
    Promote from within
    Time allotted for learning
    Online course subscriptions available

    Additional Perks + Benefits

    Health and wellness initiatives: discounted gym membership, in-office yoga and meditation, variety of snack and beverage options, monthly catered lunch, and more! • Competitive compensation package (includes equity • Social events: Books and Brews, game nights, recreational sports leagues, team outings, fireside chats, and volunteer programs • Ongoing professional development and mentorship opportunities • Open and collaborative office environment, standing desks, beer and cold brew on tap, and casual dress

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