Solution Delivery Manager

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We are building Catsy to help professionals spend less time in spreadsheets by simplifying their product content management processes. For brands, this means helping manage digital assets and product attributes in one central hub and exporting this content to meet specs for a variety of retailers, distributors and eCommerce platforms. For DTC, we help keep content management consistent across marketplaces. Essentially, we provide customers with a central place to store data, create content, and publish products to multiple e-commerce storefronts. As a growing company that is rapidly gaining international recognition, Catsy was recently recognized by G2Crowd as one of the top 10 B2B tech companies in Chicago. At the end of our day, our purpose is simple: Empower people to do what they love and be useful along the way.

Why Catsy?

Before Catsy, we were on the other side of the challenge as users trying to organize product attributes and syndicate product content. It was a painful process that was error-prone, involved spreadsheet gymnastics and a lot of ad-hoc manual processes to get it right. And then do it all over when a product attribute changes. In search of a solution to this challenge, we started Catsy. And now with our solution, marketing managers at brands could do this with fewer errors and less stress!

At the end of our day, our purpose is simple: Empower people to do what they love and be useful along the way. If you like solving real world challenges and saving people who suffer in "Excel Hell", you should consider Catsy. At Catsy you will be involved in making professional lives manageable for users who have to deal with many forms of communication methods and business tools to manage an eCommerce site.
 

What does the product do?

Catsy simplifies content management by centralizing all data management activities and digital asset management activities departments within an organization. Teams within an organization like operations, marketing, creative and e-commerce can centralize their workflow and create efficiencies and eliminate spreadsheets, folders, Excel and google sheets.
 

Our Culture: 
Collaboration is key to the Catsy Home Team. Our culture is to be useful and to be kind. We like being useful because when our users get use out of our hard work, our days become very interesting. And we like kindness for its own sake. We have weekly team lunches and monthly activities. Together, we curate an open environment and encourage constant feedback to create great experiences for our users and guarantee success for our clients. We live and breathe our values and have a whole lot of fun along the way.

Here are some of your qualifications:

* You worked in the past as a solution delivery specialist 
* You love talking to users and enjoy helping them, solving their challenges and help them grow
* You can manage the various moving pieces of software, data, user expectations and project plans
* You can work in a cross-functional collaborative environment of an awesome team
* You have worked with users and dealt with their daily technical and data issues
* You have 5+ years of experience in a similar role and are looking for an opportunity to grow in your career
* You enjoy the challenge of onboarding, implementations and customer success and can transfer your success to the users! 

If this describes you, we want to talk to you!

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Location

Our office is located in River North neighborhood and two blocks away from Merchandise Mart, Brown Line and Red Line.

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