JOB DESCRIPTION:

As a Sr. Digital Project Manager within the Cat® Digital eCommerce team, this opportunity will manage project teams comprised of digital resources, marketing resources, business resources, and others tasked with developing and maintaining marketing & digital solutions used by Caterpillar dealers, customers, and internally. Provide leadership and mentor less experienced Digital Project Managers. Manage delivery of group of related projects that delivers a common program goal in line with Cat Digital Strategy. 

JOB DUTIES: 

The Sr. Digital Project Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free.  The principal responsibility of the Sr. Digital Project Manager is to manage the planning and execution of project team members.  The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan (highlighting dependencies between various projects under the same program) and budget. 

The Sr. Digital Project Manager will: 

• Use knowledge of marketing and digital processes and business acumen to guide cross-functional teams in the execution of projects. 

• Manage multiple projects concurrently. 

• Demonstrate advanced knowledge of Caterpillar Inc.; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations. 

• Serve as the principal communicator with clients and internal stakeholders regarding project status.  

• Use Agile or Waterfall project / program management methodology as relevant to the project / program execution. Follow latest industry execution practices and processes (e.g, DevOps, Continuous Integration – Continuous Delivery) for highest velocity and innovation. 

• Prioritize project / program requirements working with Product Owner or other stakeholders. 

• Write communication plan and stakeholder management plan for the project / program. Develop stakeholder register, analyze positive and negative stakeholders, and manage the expectation of stakeholders across the project / program. 

• Provide regularly update to Business stakeholders and consumers of project / program deliverables. 

• Create and manage dependencies across all active projects. Collaborate across the project / program to leverage diverse thoughts and ideas. 

• Log and review project / program risks with stakeholders and take timely action to mitigate or eliminate risks. 

• Evaluate team members of the project / program organization and look to add required resources or train resources to improve IT skills for the benefit of the digital project / program. 

• Mentor project managers for success delivery of the project / program. 

• Create rough order of magnitude of program budget, track actuals, and do quarterly forecast of spend throughout the life of the project / program. 

• Radiate project / program status using a visual tool. Document all project / program related artifacts including lessons learned, on an easily accessible and shared environment. 

• Be an advocate of the digital project / program and market it for a successful adoption. 

Significant challenges of this position are working with people, enhancing the team’s creativity, facilitating the team’s cooperation, clearly communicating the requirements and tasks while gaining input from the team on refinement of same, translating both verbal and non-verbal information from the customer to management and team members.  The Sr. Digital Project Manager acts as a spokesperson for the team in meetings, with multiple levels of management, and with the customer.  As Project Manager, he or she must develop strong internal networks to enable them to obtain resources and cooperation needed, and remove roadblocks so they can ensure the success of their project team.  

The Sr. Digital Project Manager demonstrates advanced knowledge of marketing and digital approaches/techniques and the ability to handle typical project issues.  The incumbent should be able to explain conclusions to customers who have limited knowledge and experience.  As the senior level of the three project manager positions, they are expected to have advanced expertise leading teams in project management.  The incumbent should be very strong in areas of personal planning, organization, initiatives, management.  The senior level is expected to mentor lower level Digital Project Managers. 

Basic Qualifications: 

• Position requires a four year degree from an accredited college or university or two year degree with 10 plus years of project management experience 

• 10 plus years of job related experience in multiple business units. 

• Experience with agile process management. 

Top Candidates Will Also Have: 

• Strong project management skills, team leadership skills, excellent communications skills, strong analytical and organizational skills 

• Excellent interpersonal skills to deal with sensitive issues, develop others, or influence others inside/outside the department to take specific actions 

• Broad knowledge of Caterpillar policies, processes, products, customers 

• 5 plus years of project management experience  

• PMP certification 

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Relocation is available for this position.

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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