Sr. Program Specialist - Anomaly Detection & Monitoring at TransUnion
What We'll BringAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.
What You'll BringPrior work experience in fraud prevention and detection experience and/or related investigative experience in law enforcement or corporate investigations
Prior work experience in managing multiple projects of different scales
Natural problem solver who can identify opportunities and recommend solutions to team and management
Familiarity with one or more visualization/reporting tools such as Tableau or equivalent
Strong analytical, logical, problem solving, consultative, communication, and decision-making and judgment skills
Commitment to personal development, including an ability to learn quickly and adapt to business needs/priorities
Able to perform multiple tasks and determine when to escalate issues
Demonstrated experience crafting formal proposals, policies and procedures
Proficient in MS Office
CFE, CCEP, CRCM, or ACAMS designation, or commitment to obtaining ACFE certification within 1 year of hire
Specialized depth and/or breadth of expertise in own job discipline or field
What We’d Love to See:
Experience working with SQL queries and understanding of latest databases
Experience working for a credit report agency
Impact You'll MakeThe Corporate Investigations Department (“CID”) conducts investigations into instances of fraud, malfeasance, and account misuse, interacting with internal and external stakeholders across the enterprise. CID develops and implements industry-leading techniques in fraud prevention, detection and investigation. CID Team members are strong problem solvers, project managers and an agent of change. We encourage professional development and recognize good work.
The Senior Program Specialist will help further strengthen the Anomaly Detection & Monitoring capabilities through risk identification, mitigation & prevention of suspicious user activity of TransUnion’s products and services, both credit & non-credit. In this position, you will work in a fast paced, challenging environment for one of the leading information and technology companies to prevent, detect and investigate fraud and ensure adherence to policies and procedures. This role will be a key participant in executing a strategy to identify and disrupt bad actors throughout TransUnion’s ecosystem. Below are some of the ways you will make an impact in this role:
Provide strategic and tactical input and develop recommendations for fraud and data misuse detection for new onboarded business units
Partner with businesses, from senior management and above, to efficiently incorporate strategy changes into the detection and monitoring program
Collaborate with existing internal business units to identify potential fraud and account misuse scenarios in TransUnion’s products and services
Define requirements for rule sets to generate high quality and actionable alerts
Proactively evaluate trends and patterns of user activity to ensure rule sets and parameters are regularly updated to detect new and emerging risks
Keep abreast of changing policies, laws and regulations and develop program materials for distribution to appropriate regulatory bodies
Assist with the creation, development and management of program collateral such as presentation materials, training materials, process documentation, internal policies, and operating procedures
Organize the development, collection and presentation of key metrics across the anomaly detection & monitoring program
Works independently, with guidance in only the most complex situations