Sr. Service Delivery Manager for Data Architecture
Job Description
We
are Enterprise Services - Data. We provide data mastery (restaurants, location,
menu, supplier, etc.); data movement and ETL; DB services; and Data
Architecture services to McDonald’s globally.
Responsibilities
This role has
overall accountability for the product development and constant delivery of our
CMP:
§ Work with our Cloud Operations team to gather requirements,
features, and expectations needed from our CMP.
§ Collaborate with McD’s architecture team to define and
execute a multi-year CMP product roadmap.
§ Manage the external CMP development team service provider
and their deliverables.
Ensure quality in service deliverables,
operations, support, financials, efficiency, etc.
Minimum Requirements
·
5+
years of experience as a Sr Project Manager or Service Delivery Manager or a
mix of, 10+years in IT overall
·
Experienced
in
o Cloud Management Platforms
o managing (internal) customer
relations
o developing and executing service
evolution roadmaps
o managing an outsourced service
provider
·
ITIL
and/or PMP certified