Sr. Service Delivery Manager for Data Architecture at McDonald's Technology

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Job Description

We
are Enterprise Services - Data. We provide data mastery (restaurants, location,
menu, supplier, etc.); data movement and ETL; DB services; and Data
Architecture services to McDonald’s globally.

Responsibilities

 

This role has
overall accountability for the product development and constant delivery of our
CMP:

 

§  Work with our Cloud Operations team to gather requirements,
features, and expectations needed from our CMP.

 

§  Collaborate with McD’s architecture team to define and
execute a multi-year CMP product roadmap.

 

§  Manage the external CMP development team service provider
and their deliverables.




 Ensure quality in service deliverables,
operations, support, financials, efficiency, etc.

 

Minimum Requirements

 

·
5+
years of experience as a Sr Project Manager or Service Delivery Manager or a
mix of, 10+years in IT overall

 

·
Experienced
in

 

o   Cloud Management Platforms

 

o   managing (internal) customer
relations

 

o   developing and executing service
evolution roadmaps

 

o   managing an outsourced service
provider

 

·
ITIL
and/or PMP certified

 

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Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.