Talent & Organizational Development Program Manager - Retail

| Chicago | Remote | Hybrid
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The Role

The Talent and OD Program Manager - Retail reports to the VP, People- Retail and partners closely with the Director of Talent and OD and to provide strategy and expertise in talent management, onboarding, employee engagement, and organizational development to create programmatic approaches in driving performance to achieve our mission of promoting wellbeing through the power of cannabis.

The program manager will partner with HR partners and business leaders to develop and deploy tools, programs, and content to enable the engagement, performance, and growth of our teams. Along with bringing the talent, OD, and instructional design expertise, this person must be excellent with relationship-building, developing strategies and communications, and executing programs.

*Needs a strong understanding of the business, talent landscape, and quickly identify needs that connect.

Essential Responsibilities & Duties:

  • Create and deploy a standardized onboarding and training strategy to support the retail business needs.
  • Design team member and leadership development series “meets people where they are at” and advances their skill levels by conducting thorough needs analyses and creating practical solutions with intentional phases for field execution, e.g., giving feedback, coaching, resolving conflicts, etc.
  • Design learning following ADDIE best practices.
  • Develops learning materials and programs that are engaging, user-friendly, and aligned with adult learning principles, e.g. BARS, learner guides, facilitator guides, etc.
  • Work with HR partners to identify leadership development needs. Partner with the Director of T&OD to create programs that help our managers and teams grow
  • Partner with the Director of T&OD, key internal partners, and business leaders to define career paths and competency models
  • Creates Train-the-Trainer programs for store leaders, e.g., observation and feedback program for enhancing customer service

Qualifications and Skills:

  • Bachelor’s degree in Industrial/Organizational Psychology, Organizational Development, Organizational Leadership, or related field
  • Minimum of 5 full-time years of relevant experience in Learning and Development, Organizational Development, and/or Talent Management
  • Experience with creating standardized onboarding programs
  • Demonstrated project management skills
  • Demonstrated ability to lead organizational change through strong influencing and change management skills in establishing trust, credibility and building collaboration at all levels of the organization
  • Experience with conducting needs analyses, creating behaviorally anchored rating scales, and crafting competency models
  • Passion for innovative HR solutions and process improvement
  • Ability to travel 10-20% of the time to visit stores

Preferred Qualifications:

  • Master’s degree in industrial/Organizational Psychology, Instructional Design, Organizational Development, Organizational Leadership, or related field preferred.
  • Learning and Development, Organizational Development, and/or Talent Management program or team leadership experience preferred.

Additional Requirements 

  • Must pass any and all required background checks  
  • Must be and remain compliant with all legal or company regulations for working in the industry  
  • Must possess valid driver’s license 
  • Must be a minimum of 21 years of age 
  • Must be approved by state badging agency to work in cannabis industry 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DocsManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail


Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.

An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.


Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!


Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.


Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.


IT Analyst

What are Green Thumb Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development Benefits
Lunch and learns
Promote from within

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