Team Lead Scrum Master - Productivity Solutions
Team Lead Scrum Master - Productivity Solutions
311 West Monroe Street, 14th Floor
Chicago, Illinois, 60606
United States
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
Ready to thrive in the next step on your career journey?
The “Team Lead Scrum Master – Consultant & Productivity Solutions” will be responsible for ensuring the successful execution of agile processes for the Consultant & Productivity Solutions internal team. The Team Lead/ Scrum Master will:
- Collaborate with the Product/ Portfolio Owner (or Product Owner Group) to define and maintain a portfolio roadmap – an investment plan to continuously improve Consultant & Productivity Solutions that support business operations and decisions
- Partner with the Product/ Portfolio Owner (or Product Owner Group) to help the team deliver on the sprint goals by removing impediments and escalating issues to management as necessary
- Help create a high performing team by coaching and facilitating using agile principles
- Be responsible for motivating the team, championing change within the organization, and facilitating the team ceremonies, including retrospectives to ensure continuous improvement from sprint to sprint
We are looking for an experienced Team Lead/ Scrum Master who possesses a strong attention to detail, enjoys hands-on engagement, and has a successful track record of managing a portfolio of solutions from concept to implementation through continuous improvement.
RESPONSIBILITIES
Team Leader
- Strong independent leadership skills with the ability to lead a team, including the ability to prioritize work and meet deadlines
- Define clear responsibilities and accountabilities for all project roles
- Define and track key milestones while developing, maintaining, and reporting on an overall integrated delivery plan
- Manage scope to ensure value is delivered and commitments are achieved within time, cost, and quality parameters
- Communicate risks and rewards associated with decisions stakeholders in business (non-technical) terms and ensure risk mitigations are sustained
- Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures
- Provide clear, concise direction to the team (including ICT, function and 3rd party staff) and deliver comprehensive progress reports to management
- Coach and mentor all roles in a scrum team
- Facilitate team scrums and manage team backlog
- Remove impediments to help teams focus on goals
- Perform metrics-driven analysis to help team identify and implement improvements
- Facilitate team level agile ceremonies
QUALIFICATIONS
- BA in computer science, business, engineering, or related disciplines
- Experience sourcing, evaluating, configuring and improving information technology application solutions for consulting professionals (e.g., collaboration tools (Microsoft Teams, salesforce Slack), facilitation tools (Miro, InVision), productivity tools (Microsoft Office) ) etc.
- Experience working with SaaS products and services
- Proficiency with at least one agile lifecycle management tool (Jira preferred)
- Technology implementation project management experience
- Overall knowledge of the latest trends in the information technology domain
- Overall knowledge of the latest trends in collaboration and employee productivity tools domain
- Excellent verbal and communications skills
PREFERRED SKILLS
- MBA degree or similar professional experience
- Experience in consulting/ professional services industry is preferred
- Certified Scrum Master (CSM), Certified Scrum Professional (CSP)
- 5+ years of ‘hands on’ Scrum Master experience
- Experience practicing scrum method with SaaS and custom software
Ready to get started? Join our team and make an impact.
To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.