Chicago, IL

Technical Program Manager - Product Platform Team at Nordstrom

| Chicago
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Job Description

**The team for this role is located in Seattle, but candidates can work remotely in the following cities: Chicago, Los Angeles, Denver, and Atlanta.


A Technical Program Manager is part of a key team of Technology professionals managing technical programs that deliver significant business value to Nordstrom and its customers.


Technical Program Manager partners with Engineering leadership and internal stakeholders to develop, design, build and launch technology solutions, and are responsible for end-to-end quality of what is released. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement. This position works across department and functional lines on a variety of programs that range in scope, risk and complexity.


The Product Platform team is seeking a Technical Program Manager to support engineering teams as we intensify the pace of innovation and move towards future growth through technology solutions.   You will be working across multiple areas within Product Platform: Product data Management, Product Search, Product Catalog, tooling to enable Product set up, enrichment, selling, buying, planning, allocation.


We will be building set of APIs, UI, search capabilities, data streaming and governance processes intended to support integrations with all Nordstrom suppliers and provide data to manage the selection, buying, setup, purchase, enrichment and selling processes end to end across the domain you will drive a vision to leverage cloud technologies and industry best practices to create our next generation platform.  You will own both producers and consumers of product data and are able to power greater automation of the full Product lifecycle for one of North America’s top fashion retailers.


A day in the life…

  • Manage programs of high impact, risk, complexity while building and executing integrated plans across multiple teams

  • Collaborates with Product Management, technology teams across the organization to identify and prioritize solutions and build a roadmap that can be delivered

  • Understand the product, features, business value and helps set prioritize goals and deliverables for engineering teams for each Sprint

  • Collaborates with product Management on the vision of the Product, breaks down Epics into User stories and use cases that are well written for dev teams to be actionable

  • Works with engineering manager and lead engineering teams to ensure speed and quality of delivery,

  • Manage a mix of in-house build APIs and web apps and suites of integrated vendor products to provide a cohesive platform for our business to rapidly iterate, constantly improve and deliver great fashions

  • Participate in design and code review to ensure quality and testability of feature code

  • Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP level

  • Apply experience as well as technical, functional and customer expertise to define the technical components of a multi-year capability road map

  • Possess strong level knowledge of technology (e.g. Cloud, APIs, services, open source, database technologies, etc.)

  • Manage risks, assumptions, dependencies (classic program/project stuff)

  • Manage resource planning and a large team budget, accurately forecasting 6 months ahead and explaining variances

  • Identifies and produces valuable analytics for improved performance and business decisions

  • Proactively looks for opportunities to improve processes, Quality and efficiency.

  • Manage vendor relationships for Third party software

  • Help Development teams achieve higher level of maturity and self-organization

  • Be the trusted partner for Product Management

  • Strong communication, interpersonal and mentoring skills



  • A 4-year degree in computer science, engineering or equivalent experience

  • 3+ years of Program Management experience

  • 3 + years of demonstrated successful program deliver


We’ve got you covered…


Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources


A few more important points...


The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Nordstrom Careers Privacy Policy:

© 2020 Nordstrom, Inc. 

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Where we are

Located in the popular River North neighborhood in Chicago, our headquarter offices are easily accessible to public transportation.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • FluxLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • SwiftLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SymfonyFrameworks
    • Sinatra, Sidekiq, ES6Frameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • DrupalCMS
    • SalesforceCRM

What are Nordstrom Perks + Benefits

Nordstrom Benefits Overview

Nordstrom offers comprehensive, flexible benefits to our employees and their families.

Wellness Program
myStrength® Program

Short Term Disability
Long Term Disability
Life Insurance
Accidental Death & Dismemberment Insurance

401(k) Plan
Employee Stock Purchase Plan

Paid Time Off
Bereavement Leave
Leave of Absence
Sabbatical Leave
Paid Maternity & Parental Leave

Dependent Care
Health Care Health Savings

Merchandise Discount
Transit or Work From Home Subsidy
Adoption Financial Assistance
Employee Assistance Program
Group Home/Auto Insurance
Group Legal Services
“No Meeting” Time Blocks
Caregiving Benefits
Employee Charitable Match Program
Rethink Program

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention merchandise discounts?

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