Technical Program Manager

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Technical Project Manager

Join a fast-paced, innovative, data-driven startup named2021 Best Tech Startups In Chicago, that is changing the Supply Chain industry through real-time tracking and end-to-end visibility.

Are you someone who likes to own delivery of initiatives that cuts across products? Are you passionate about planning, tracking, coordinating and reporting on initiatives? Consider yourself an expert about data driven decisions and driving improvements? Overall likes to dive deep and provide solutions? 

If you feel these are your passions and skills, then we want to hear from you! FourKites is looking for a US based Technical Program Manager to join our team. Learn a little about what we are looking for; 

  • Work with Cross functional product and engineering teams to conceptualise solutions
  • Be hands on with the teams in Sprint planning, Estimation, Retros and other scrum ceremonies.
  • Program manage technical, complex, large scale, cross-team, cross-functional initiatives from planning to delivery
  • Continuously measure and report the progress of teams and organizational units in meeting their goals and the goals of FourKites
  • Interact with product, engineering and GTM executives on a daily basis in order to facilitate informed decision making 
  • Proactively manage risks, issues, and dependencies 
  • Set a gold standard for concise, polished, and crisp communication. 
  • Be a catalyst for change in the organization, lead without authority and handle evolving change efforts by establishing excellent rapport with stakeholders 

Qualifications: 

  • Strong technical aptitude and experience with large scale systems/SaaS
  • Expertise in measuring progress, identifying process gaps and balancing engineering and product asks
  • Ability to dive deep and come up with root cause to systemic issues
  • Ability to present data and status, tailored to varied levels of management
  • Agile Lifecycle Management tool expertise—preferably with JIRA
  • Ability to thrive in an environment with a high-degree of change and competing priorities
  • Continuously work towards planning and execution excellence
  • Ability to influence and motivate without authority

Requirements: 

  • Bachelor’s degree in Computer Science or a strongly associated discipline 
  • In-depth and practical knowledge of agile development methodologies 
  • 10 to 14 years of overall Engineering experience 
  • 5+ years in technical program management or similar experience 
  • Demonstrable experience of leading complex cross-functional initiatives end to end 
  • Must be technically savvy and completely at ease with leading successful engineering focused discussions 
  • Should have experience in Product based organizations 
  • PMP certification;  CSM or PMI-ACP or SAFe certification
  • Cloud or Data related certifications would be an added advantage

About the team:

Our product and engineering teams are dedicated to providing the industry’s best-in-class end to end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it!

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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