Want to help build the most exciting company in Crypto? We operate the world’s largest network of Crypto ATMs. Our next-generation terminals have made it So Flippin’ Easy to purchase and sell cryptocurrency. Skip the long onboarding times of traditional exchanges and join the revolution. It's not too late.

Want to help build the most exciting company in Crypto? We operate the world’s largest network of Crypto ATMs. Our next-generation terminals have made it So Flippin’ Easy to purchase and sell cryptocurrency. Skip the long onboarding times of traditional exchanges and join the revolution. It's not too late.

Coinflip is searching for a Technical Writer/Project Administrator to assist with the writing of SOP’s for training purposes, the creation and maintenance of company resource guides and with assisting with necessary documentation of ongoing projects. This is a hybrid role, with about 50% of the responsibilities going towards maintaining our company resource directory and training documents, and with about 50% assisting in project management. 

Responsibilities

• Write and edit end-user and internal-user knowledge base content describing CoinFlip processes and troubleshooting guides
• Maintain and update our Coinflip Employee Wiki on our Confluence server with our new processes
• Partner with various teams across the organization to develop new knowledge base articles to add to our knowledge base system for future reference. 
• Updates project files and critical data points, ensuring accuracy and completeness
• Attends meetings as required and prepares meeting notes for distribution.
• Contribute and influence towards various other administrative requirements related to project management

Requirements

• 3+ Years of relevant work or educational experience
• Strong experience in working with Microsoft Office Suite (Word, Excel, Powerpoint etc)
• 1-2 Years of Atlassian Confluence Experience
• Excellent written and verbal communication
• Understanding of risk controls, policies, and procedures
• Experience with working with Asana or other project management software
• Strong organizational skills with good attention to details
• Ability to work within a fast-paced environment with a high degree of adaptability
• Understanding of standard business processes

Working at Coinflip means collaborating with experienced, people-first leaders with a clear vision and a track record of success. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives, and competitive benefits for full-time employees.

CoinFlip values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require an accommodation, please let us know. We will work with you to meet your needs.