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Technology Manager - Technology Deployment

Who we are



McDonald’s is proud to be one of the
most recognized brands in the world, with restaurants in over 100 countries and
billions of customers served each year. As the global leader in the food
service industry, we have a legacy of innovation and hard work that continues
to drive us. Today, we are growing with velocity and are focused on modernizing
our experiences, not to make a different McDonald’s but to build a better
McDonald’s.



This position is in the Global Technology Group. We are a tight-knit, forward-thinking
team of technologists that puts McDonald's solutions in the hands of customers
and crew. Our technology powers 71
million orders in 120 countries across the globe every single day
serving 1% of the total global population.
We are a passionate group, who leverage technology to create a better
and more innovative McDonald’s.



This position will be based out of our
headquarters in Chicago, with some time spent at our Innovation Center in
Romeoville, IL.

Experience Required



·
Bachelor's
Degree is required; Degree in Information Systems, Computer Science, Computer
Engineering, or related field is preferred



·
Proven
skills and experience in leading software activities and technology deployment 3+
YEARS



·
A
strong understanding of software architecture and software engineering
practices 5+ YEARS



WHAT
YOU NEED:



·
Understanding
of both on premise and cloud-based software solutions and deployment
considerations



·
Desire
and capacity to become a deep expert on
dev ops, monitoring, automated
testing, CI/CD



·
Ability
to work in a fast-paced, often changing, ambiguous environment



·
Self-driven
leader who actively works to improve and create strong processes to ensure
successful partnership and execution



·
Ability
to contribute and build relationships in a cross-functional team.



·
Experience
managing diverse group of direct reports, ranging in experience and tenure.



·
Proven
technical aptitude



·
Ability
to successfully balance multiple, competing priorities and delegate across a
small technology team as required.



·
Strong
verbal and written communication skills; Ability to deliver information in a
clear, concise way, ensuring the stakeholders are well informed and can make
appropriate decisions



·
Proactive,
self-motivated, collaborative, and team player

WHAT
YOU’LL BE DOING



·
Understand
McDonald’s current landscape of tools, processes, and standards across
deployment, automation, monitoring.



·
Ability to work
with technical and solution architects and assist in the efforts to establish a
comprehensive architecture to support advanced and modern deployment and
support at a restaurant level – including dev ops, monitoring, automated
testing, CI/CD, integration with a complex, multi-vendor ecosystem,
containerization, and more.



·
Definition and
documentation of the deployment and support needs



·
Develop
supporting documentation for the deployment processes and standards



·
Help create and
enhance operational procedures for ongoing solution life-cycle evaluation
around ideation, launch, refresh and support



·
Identify
development requirements to make deployment, support and maintenance easier



·
Assess
organization impacts of recommendations



·
Making
recommendations on deployment approaches based on data analysis



·
Leading the
development of deployment metrics reporting through the entire life cycle



·
Working closely
with software release teams to identify deployment-related dependencies and
planning considerations



·
This person must
be a highly organized, self-starter who thrives in a fast-paced and rapidly
changing environment and have proven measurable experience with all aspects of
the Software Life Cycle, including deployment.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Culture
Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Parking
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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