McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.

Technology Manager - Technology Deployment

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Who we are

McDonald’s is proud to be one of the
most recognized brands in the world, with restaurants in over 100 countries and
billions of customers served each year. As the global leader in the food
service industry, we have a legacy of innovation and hard work that continues
to drive us. Today, we are growing with velocity and are focused on modernizing
our experiences, not to make a different McDonald’s but to build a better

This position is in the Global Technology Group. We are a tight-knit, forward-thinking
team of technologists that puts McDonald's solutions in the hands of customers
and crew. Our technology powers 71
million orders in 120 countries across the globe every single day
serving 1% of the total global population.
We are a passionate group, who leverage technology to create a better
and more innovative McDonald’s.

This position will be based out of our
headquarters in Chicago, with some time spent at our Innovation Center in
Romeoville, IL.

Experience Required

Degree is required; Degree in Information Systems, Computer Science, Computer
Engineering, or related field is preferred

skills and experience in leading software activities and technology deployment 3+

strong understanding of software architecture and software engineering
practices 5+ YEARS


of both on premise and cloud-based software solutions and deployment

and capacity to become a deep expert on
dev ops, monitoring, automated
testing, CI/CD

to work in a fast-paced, often changing, ambiguous environment

leader who actively works to improve and create strong processes to ensure
successful partnership and execution

to contribute and build relationships in a cross-functional team.

managing diverse group of direct reports, ranging in experience and tenure.

technical aptitude

to successfully balance multiple, competing priorities and delegate across a
small technology team as required.

verbal and written communication skills; Ability to deliver information in a
clear, concise way, ensuring the stakeholders are well informed and can make
appropriate decisions

self-motivated, collaborative, and team player


McDonald’s current landscape of tools, processes, and standards across
deployment, automation, monitoring.

Ability to work
with technical and solution architects and assist in the efforts to establish a
comprehensive architecture to support advanced and modern deployment and
support at a restaurant level – including dev ops, monitoring, automated
testing, CI/CD, integration with a complex, multi-vendor ecosystem,
containerization, and more.

Definition and
documentation of the deployment and support needs

supporting documentation for the deployment processes and standards

Help create and
enhance operational procedures for ongoing solution life-cycle evaluation
around ideation, launch, refresh and support

development requirements to make deployment, support and maintenance easier

organization impacts of recommendations

recommendations on deployment approaches based on data analysis

Leading the
development of deployment metrics reporting through the entire life cycle

Working closely
with software release teams to identify deployment-related dependencies and
planning considerations

This person must
be a highly organized, self-starter who thrives in a fast-paced and rapidly
changing environment and have proven measurable experience with all aspects of
the Software Life Cycle, including deployment.

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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