Technology Manager - Technology Deployment at McDonald's Global Technology (Chicago, IL)
Who we are
McDonald’s is proud to be one of the
most recognized brands in the world, with restaurants in over 100 countries and
billions of customers served each year. As the global leader in the food
service industry, we have a legacy of innovation and hard work that continues
to drive us. Today, we are growing with velocity and are focused on modernizing
our experiences, not to make a different McDonald’s but to build a better
This position is in the Global Technology Group. We are a tight-knit, forward-thinking
team of technologists that puts McDonald's solutions in the hands of customers
and crew. Our technology powers 71
million orders in 120 countries across the globe every single day –
serving 1% of the total global population.
We are a passionate group, who leverage technology to create a better
and more innovative McDonald’s.
This position will be based out of our
headquarters in Chicago, with some time spent at our Innovation Center in
Degree is required; Degree in Information Systems, Computer Science, Computer
Engineering, or related field is preferred
skills and experience in leading software activities and technology deployment 3+
strong understanding of software architecture and software engineering
practices 5+ YEARS
of both on premise and cloud-based software solutions and deployment
and capacity to become a deep expert on dev ops, monitoring, automated
to work in a fast-paced, often changing, ambiguous environment
leader who actively works to improve and create strong processes to ensure
successful partnership and execution
to contribute and build relationships in a cross-functional team.
managing diverse group of direct reports, ranging in experience and tenure.
to successfully balance multiple, competing priorities and delegate across a
small technology team as required.
verbal and written communication skills; Ability to deliver information in a
clear, concise way, ensuring the stakeholders are well informed and can make
self-motivated, collaborative, and team player
YOU’LL BE DOING
McDonald’s current landscape of tools, processes, and standards across
deployment, automation, monitoring.
Ability to work
with technical and solution architects and assist in the efforts to establish a
comprehensive architecture to support advanced and modern deployment and
support at a restaurant level – including dev ops, monitoring, automated
testing, CI/CD, integration with a complex, multi-vendor ecosystem,
containerization, and more.
documentation of the deployment and support needs
supporting documentation for the deployment processes and standards
Help create and
enhance operational procedures for ongoing solution life-cycle evaluation
around ideation, launch, refresh and support
development requirements to make deployment, support and maintenance easier
organization impacts of recommendations
recommendations on deployment approaches based on data analysis
development of deployment metrics reporting through the entire life cycle
with software release teams to identify deployment-related dependencies and
This person must
be a highly organized, self-starter who thrives in a fast-paced and rapidly
changing environment and have proven measurable experience with all aspects of
the Software Life Cycle, including deployment.