Responsibilities :

• Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area, assists in the development and implementation of solutions to meet those needs.

• Review vendor quotes on behalf of client to ensure scope and pricing of suggested work is appropriate.

• Develop and coordinate client and internal initiatives and special projects.

• Serves as a technical and subject matter expert resource for the department and leadership.

• Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary.

• Proactively resolve significant and complex vendor and client issues; drive all issues towards resolution.

• Provide support to other trade team members as required • Foster a positive work environment and collaborate effectively with all stakeholders

• Ensure confidentiality of internal and external data

• Perform ad-hoc projects and other duties as assigned

• Maintain CPD and awareness of trade / industry developments

• Seek opportunities for continuous process improvement

Professional Skills:

• Must have basic knowledge of Retail Fuel Maintenance
• Must be versed in Fuel Compliance laws and testing
• Proficient Customer Service Skills 
• Proficient Verbal Communication Skills
• Proficient Written Communication Skills
• Proficient Teamwork Skills Proficient Relationship Skills
• Proficient Negotiation Skills
• Advanced Problem-Solving Skills
• Proficient Prioritization Skills