Regional Field Project Manager

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Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.

The Regional Field Project Manager will provide strategic support to markets in need of project management coverage, training needs and more. The successful candidate will travel between designated markets to assist when volumes exceed team capacity, complex or high-priority projects need specialized management or assistance, training and team calibration needs arise, or other program development tasks are required. The Regional Field Project Manager may also be involved in performing quality control checks, field testing (processes, applications, tools, equipment, and other tech), providing feedback, identifying improvement, training and calibration opportunities as well as in-market training for pilot programs and other company initiatives.

What You’ll Do

  • Manage one or more turns, renovations or multi-family capital projects [CS1] [KM2] using various equipment and tech as required by Lessen and the Client
  • Ability to quickly organize and get up to speed on a project that’s in progress as needed
  • Leveraging knowledge and expertise to effectively manage assigned jobs to achieve quality, on-time or early deliveries in accordance with the scope, budget and expected timelines
  • Complete property inspections to write scopes of work and capture photos based on Lessen and the Client’s requirements and expectations
  • Confirm specs with vendors/procurement to ensure accuracy of SOW delivery
  • Complete site walks, capturing photos, notes and provide regular status updates on assigned jobs or as needed per Market Leadership (Inspections/Estimations, Pre-Construction, Progress, Punch List, Final QC)
  • Communicate professionally and clearly with Clients, Vendors and internal stakeholders regarding upcoming or active jobs, inclusive of project scope, schedule, and costs
  • Effectively manage time spent on site versus desktop communication and follow-ups to remain proactive on all active and upcoming projects
  • Communicate and document changes to the project scope, schedule, and costs to various stakeholders and other departments
  • Leverage industry/jobsite knowledge and experience to guide to perform or instruct vendors on proper completion of minor tasks depending on need and timeline to deliver a quality, on-time product
  • Maintain a high level of workplace safety standards and practices that meets or exceeds those on a national, local and company level
  • Provide feedback to State Directors and/or VP of Field Operations around training, calibration and process refinement/improvement opportunities discovered while in various markets

You Should Have

  • 3+ years of experience in construction, renovation, or restoration. Or 4-year degree and 1+ year of experience in construction, renovation or restoration
  • Strong knowledge of the basic workings of plumbing, electrical, HVAC, flooring, appliance, landscaping, and irrigation systems
  • Ability to read construction plans/building drawings and familiarity with redlined architectural plans
  • Basic knowledge, experience, and ability to use standard hand and power tools
  • Strong organizational skills, attention to detail and high-performance standards
  • Desire to learn and become a subject matter expert
  • Proactive, problem-solving mentality and ability to identify and implement strategic, creative solutions
  • Calm under stress or pressure (especially when client-facing)
  • Excellent communication skills (both oral and written)
  • Experience building out construction schedules
  • Self-motivated and driven, with the ability to work efficiently and multi-task
  • Proven record of working both independently and collaboratively
  • An impactful team player with a positive attitude
  • Experience in Excel, Word, Outlook, and other Real Estate tech
  • Comfortably skilled using a laptop and iPad
  • Must be able to frequently move around construction job sites including bending, stooping, and traversing stairs, ladders, etc.
  • Must be able to regularly work in outdoor weather conditions and indoors in warm or cool temperatures
  • Must be able to lift 50lbs as needed
  • Clean driving record
  • Ability to travel up to 90%

Why Lessen:

· Competitive compensation

· Dental, Vision, Life, Disability options

· 401K retirement savings plan

· Paid vacation, federal and floating holidays

· Maternity/Paternity Pay

· Career advancement opportunities

· All the tools you’ll need to be successful

Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

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130 E. Randolph Street, Chicago, IL 60601

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