Chamberlain Group
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Retail Sales & Service Coordinator

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Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role is within CG's Retail Sales function. A successful incumbent is expected to conduct in-store product knowledge and sales training seminars, maintain in-store service functions, including maintenance of displays, down stocking product to the bay, return-to-vendor of defective products, order and placement of in-store signage and point-of-sale materials and any other assigned service projects and analyze point of sale data to optimize training and service activities and identify opportunities for account managers to act upon and (iv) develop and maintain regional ownership and influence of assigned territory. Requires 0-1 years of relevant work experience and a minimum of a Bachelor's Degree.
Job Responsibilities:

  • Conduct in-store product knowledge and sales training seminars at Home Improvement and Consumer Electronic retailers on garage door openers and accessories, and myQ smart home products
  • Maintain in-store service functions, including maintenance of displays, down stocking product to the bay, return-to-vendor of defective products, order and placement of in-store signage and point-of-sale materials and any other assigned service projects
  • Ensure department personnel and/or service groups have set stores to authorized plan-o-grams to guarantee bay and off-shelf display integrity
  • Analyze point of sale data to optimize training and service activities as well as identify opportunities for account managers to act upon
  • Regional ownership and influence: Build relationships with store Department Managers, Store Managers, District Managers and Regional Managers within your assigned territory to drive preferential and incremental product placement on a regional basis
  • Utilize salesforce.com CRM to report out on training and service activities, on a per-store and regional basis
  • Host regional leadership events (Regional Vice President Walks) to educate on Chamberlain products and programs
  • Provide market intelligence to account managers on emerging product categories, competitive promos, programs, and merchandising
  • Priority project implementation: Blitz key store markets for new product launches and/or special projects
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.


Job Requirements:

  • Bachelor's Degree
  • 0-1 years of relevant work experience
  • Strong public speaking skills
  • Able to travel up to 80% - domestically and internationally; valid driver's license


#LI-Remote - Texas and Washington DC or Philadelphia area
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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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What are Chamberlain Group Perks + Benefits

Chamberlain Group Benefits Overview

We are pleased to provide employees with benefit options that are generous, competitive, and provide employees and their family with the protection they may need against illness and/or loss of income. These benefits are part of your total compensation package which includes several benefits described in this New Hire Guide. We regularly compare our benefit plans to the market to ensure we remain competitive in our offerings and pricing and that we are providing benefits relevant to our employees.

Culture
Volunteer in local community
Partners with nonprofits
Habit for Humanity
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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