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Account Executive - Nonprofit

Community Brands is a software company that helps organizations achieve social good. Through our technology, we help more than 100,000 associations, nonprofits, schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,800 employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that’s a great perk we offer too). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us! 

The Account Executive is a highly visible member of the Givesmart by Community Brands team, responsible for the new business development within their assigned region. This is a full-time position offering a competitive salary and benefits.


  • Drive revenue in your assigned market/territory
  • Close exclusively new business accounts
  • Develop strong relationships in your assigned territory
  • Track and achieve necessary core metrics and KPI's (daily, monthly, quarterly)
  • Meet or exceed monthly, quarterly, and annual goals set by the VP of Sales and Operations and the Director of Sales

RESPONSIBILITIES (Including but not limited to):

  • Own and drive revenue growth for the assigned region.
  • Maintains, increases, and maximizes the sales volume of accounts and market share by developing sales strategies for every contact and prospect using analysis and account penetration.
  • Efficiently and profitably controls the sales cycle: prospecting, telemarketing/cold calling, sales presentations, overcoming objections, proposals, and closing contracts.
  • Provide weekly reporting to Sales Director.
  • Forecast (weekly, monthly, quarterly).
  • Utilize CRM accurately to document and communicate all sales activity.
  • Maintains updated competitor information, i.e.: their services and practices, and keep Regional Manager informed on said practices.
  • Adhere to all company policies and procedures.
  • Nurture relationships with all client contacts to foster long-term trust and increase the probability of retention.


  • Sales experience with proven track record of success
  • Minimum of 1 year closing experience
  • Sales and/or service experience with non-profit clients is a plus
  • Ability to sell value and close contracts per pricing strategy
  • The desire to learn, grow and help our non-profit partners succeed
  • Effective communication skills both verbal and written
  • Ability to make quick decisions
  • Must be team focused and extremely organized
  • Ability to deliver presentations in a group setting
  • Experience using Microsoft Office products (Word, Excel, PowerPoint)
  • Experience in the non-profit sector, customer service, event management or account management preferred but not required
  • Experience with Salesforce is a plus.


Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • MySQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail


999 Oakmont Plaza, Westmont, IL 60559

An Insider's view of GiveSmart by Community Brands

How would you describe the company’s work-life balance?

Work-life balance at Community Brands is a priority for productivity! While teams that work off hours (tech support and event staff) have balance time to make up for the evenings and weekends, time management and blocking off time for yourself is a must.



How do you collaborate with other teams in the company?

Cross-department meeting and collaboration is SO important to us because we all come to work with a common goal. We have strategy meetings at a high level, but also have open communication through our internal chat channels where teams bounce ideas off each other. Video chat is a must with our other offices!


Director, Client Services

What makes someone successful on your team?

The most successful team members are those who proactively find areas where we can help our clients succeed in their goals, and those who have the willingness to adapt positively to the ever-changing world, are those that in turn reach and exceed their goals.


Senior Account Manager

How do your team's ideas influence the company's direction?

The software team at Community Brands does not believe in being shackled to our computers. We all regularly work events to get firsthand experience of our product in action. This informs our work in every way, from tiny enhancements that improve the donor experience, to big initiatives that deliver innovative solutions to our clients.


Principal Software Engineer

What’s the vibe like in the office?

Working at Community Brands taught me that not all 9-5 jobs have to be boring! The office vibe is overall relaxed and collaborative. Different teams constantly interact with one another to work on a variety of projects which makes the environment fun, but still professional!


Associate Software Developer

What are GiveSmart by Community Brands Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee discount program & specials events
Free snacks & drinks
Monthly happy hour celebrations
Fun, collaborative culture
Community involvement activities

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