Account Executive, Senior at Epsilon

| Chicago
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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
About the Opportunity
Epsilon is seeking a highly resourceful and organized Sr. Account Executive who possesses an upbeat, take-charge personality and will be efficient and effective in providing support to their Client Relationship Manager and colleagues.
The candidate should be a forward-thinker who actively seeks opportunities and maintains strong interpersonal skills as well as the ability to build relationships. They must also possess the ability to work well independently and under general supervision.
Senior Account Executives are responsible for leading the day-to-day management and implementation of multi-channel campaigns and initiatives, as well as ensuring flawless program execution. Integral to the success of this position is the ability to work with all levels and roles within the organization, from functional delivery teams to creative to data to accounting/finance, as well as third-party vendors and service providers.
Knowledge & Skills
  • Able to drive the schedule and steps necessary to get various multi-channel campaigns launched on time and on budget
  • Able to interface and communicate with the Client Relationship Manager
  • Able to adapt to changing priorities and expectations
  • Agile learning ability
  • Exhibit maturity and self-control, even in situations involving conflict or stress
  • Able to identify problems and ascertain any need for escalation
  • Excellent problem-solving skills
  • Data management skills
  • Excellent organizational skills and time management
  • Strong communication skills
  • Autonomous
  • Resourceful
  • Able to work collaboratively with all stakeholders and influence results

Duties & Responsibilities
  • Possess minute-by-minute knowledge of all work in progress
  • Initiate campaign development with clear, concise project request forms
  • Conduct kick-off meetings with sales team and internal delivery teams
  • Develop project briefs with Client Relationship Manager's input, manage changes, and secure approvals. Ensure recommended work delivers against assignment brief(s).
  • Prepare well-organized, clear, professional and concise communications
  • Manage all campaign channels (direct mail, email, digital, landing pages, display, SMS etc.) including timelines, reports, and project archive
  • Work closely with other business functions
  • Foster partnerships with all departments
  • Manage financial tracking and reporting by assisting Client Services team with monthly job reconciliations
  • Assist with the Post-Program Evaluation
  • Ensure all projects proceed according to plan and deadlines, alerting supervisor & Client Account Manager of potential problems, before they occur
  • Ensure that all client requests are handled in a timely manner
  • Ensure all information is captured accurately in documents
  • Verify accuracy of documents and organize scheduled project approvals to increase program efficiency and profitability
  • Communicate reports and results to internal team, upon request
  • Position will interact with every department in the company, as well as with senior management
  • Adhere to policies and guidelines pertaining to confidentiality, security, safety and professional conduct

Technical Requirements
  • Exceptional in Microsoft Excel (advanced skills strongly preferred)
  • Excellent in Microsoft Office (Outlook, Word, Power Point)
  • Proficient in PDF Editing tool (Adobe Acrobat preferred)
  • Salesforce CRM experience, a plus
  • Basecamp knowledge, a plus
  • Workfront knowledge, a plus

Preferred Qualifications
  • Bachelor's Degree
  • Minimum of three years of relevant work experience
  • Campaign/project management experience
  • Strong organizational and time-management skills reflected in the ability to perform, prioritize and re-prioritize multiple tasks seamlessly with excellent attention to detail
  • Experience working with Direct Mail or Print collateral, strongly preferred
  • Basic understanding of marketing technologies and email, SMS, and digital display channels
  • Excellent interpersonal, written and verbal communication skills
  • Ability to work effectively in a cross-functional, dynamic team environment
  • Ability to maintain positive, professional demeanor at all times
  • Ability to work in a fast-paced environment
  • Emotional maturity

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • MapRLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Juptyer NotebookLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HbaseFrameworks
    • Kafka Frameworks
    • StormFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • GreenplumDatabases
    • NoSQLDatabases

Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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