Account Executive

| Chicago
About Returnly
At Returnly we help merchants turn product returns into new revenue streams. We're a financial technology services company that buildsaward-winning products thatdrive repurchase behavior and customer loyalty. Backed bysmart money VCs in Fintech, we areone of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to help us do it. 
About the Role
At Returnly, we value you as a whole person. We care about the skills you bring to the table, but more importantly, we care about the kind of person you are, and the culture and attitude you bring to the table. As an Account Executive you’ll be selling Returnly to some of the best brands in the world. Current clients include Outdoor Voices, Everlane, Fanatics and hundreds more; they choose Returnly because we deliver the best-in-class experience for their customers … and also help them grow sales of course!

What you'll own...

  • Act as a business consultant and industry expert, demonstrating extensive knowledge and insight into prospective clients’ business processes, linking Returnly’s value prop to the agenda of buying committees.
  • Deliver high caliber, persuasive presentations.
  • Working thoughtfully with merchants to identify business opportunities, managing through the sales cycle and closing complex transactions
  • Working thoughtfully with customers to identify new business opportunities, managing through the sales cycle and closing complex transactions
  • Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your accounts
  •  Negotiate pricing and contracts Meet and exceed quota standards
  • Develop and optimize a sales pipeline, manage pursuit strategies focused on multi-threaded engagements conveying value for all stakeholders . 
  • Cross departmental collaboration internally, from technical engineers to product marketing and customer success, coordinating resources in order to best position Returnly’s offering for prospective clients.
  • Selling to leading eCommerce brands between $10mm to 100m revenue.

About you...

  • You have 3+ years of successful closing experience, demonstrating a track record of success consistently closing business at SaaS companies.
  • You are a trusted resource for prospective customers and develop strong relationships.
  • You thrive in a high growth environment where you are a primary source for prospect feedback, turning this feedback into invaluable insights internally.
  • You've demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.).
  • Experience hunting in ambiguous/self-starter environments with demonstrated evidence of success closing self-prospected opportunities
  • Experienced with implementing SaaS solutions to large and enterprise-level organizations
  • You’re detail oriented, a problem solver and most importantly...a team player. 

Our values: 
Diversity - We are diverse, independent thinkers and still one team with one mission. 
Openness and empathy - We learn and grow by listening to our customers and each other. 
Integrity - We always do what’s right for our customers, Returnly and ourselves - in that order. 
Team - EQ is as important as IQ. We make time to help each other out. 
Commitment - We are curious and fearless. We own risk, outcomes and everything in between.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail
    • MandrillEmail
    • HubSpotLead Gen


Right in the heart of it all. Conveniently located above the Lake/Clark L Stop and a ten-minute walk from Ogilvie Station.

An Insider's view of Returnly

What’s the vibe like in the office?

The Returnly office vibe is equal parts focused and collaborative. Our open office environment creates for some stimulating conversation and help is always easy to find. Also, our snacks cabinet/fridge is always fully stocked and the team Spotify playlist brings an eclectic mix of personalities together!


Account Executive

How has your career grown since starting at the company?

I have been promoted two times since starting at Returnly as a Sales Development Representative. As Returnly continues to grow, so does my career. During weekly one on one meetings with my manager we focus on developing new skills that will help me reach my career goals. Returnly is a team first company, but individual growth is a close second.


Corporate Partner Manager

What are Returnly Perks + Benefits

Eat lunch together
Intracompany committees
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
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