Account Executive at Sertifi

| Chicago
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Sertifi offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. We simplify how businesses send and collect agreements and payments by bringing it all into one secure platform. Sertifi automates business processes, saves you time from performing repetitive tasks, enhances security and PCI-compliance, and provides customers an easy and convenient way to do business with your company. Thousands of businesses around the world use Sertifi to streamline their contracts and payment processes, recognize revenue faster, and increase job efficiency.

The Account Executive (AE) is responsible for prospecting to meet sales goals by developing new relationships and enhancing existing customer relationships. The AE will partner with a Strategic Account Executive to further penetrate a defined territory, vertical and/or list of assigned accounts, and to identify revenue-generating opportunities as well as ensure customer satisfaction.

This position will be seen as their assigned customers “Main Point of Contact” and is expected to know the day-to-day happenings within the account. The AE will be responsible for closing opportunities and facilitating proposals and sales orders in conjunction with the finance team if required. It is important that the Account Executive has strong internal relationships throughout the Sertifi organization as it is a collaborative working environment.

This position reports to the Director of Sales – Regional Team

Due to the circumstances of COVID-19, Sertifi has shifted to working remotely at this time. We will interview, onboard, and operate as a remote team until further notice. As it is deemed safe to return to the office, we will consider a hybrid approach to WFH and In-Office work.

Challenges You'll Tackle:

  • Manage the sales process: deliver impactful product demonstrations, draft proposals, drive new revenue by closing new business and upgrade existing accounts
  • Build and maintain a healthy pipeline to meet individual annual sales quota and MRR goals
  • Create detailed sales plan to support goals and quotas
  • Create new opportunities via prospecting, following up on assigned leads as well as incoming requests from customer/other departments for sales opportunities
  • Work closely with designated Business Development Representative on target accounts
  • Collaborate with Customer Success team post-sale to ensure continued customer satisfaction
  • Actively manage Salesforce.com database with all sales-related activity
  • Build and maintain rapport with customers and prospects to form strong, long-term business relationships built on trust and managing client-related escalated issues
  • Become an expert in industry dynamics, emerging opportunities and competitive trends
  • Attend interactive weekly meetings with sales team to discuss pipeline and brainstorm new ideas for growth
  • Travel to target accounts and tradeshows to interact with customers as needed
  • Other duties as assigned

What You'll Need to Succeed:

  • Bachelor’s Degree or or proven record of success in Account Management is required
  • 3+ years of quota-carrying experience in B2B software sales as an individual contributor
  • Proven track record of high performance and exceeding quota
  • Prior experience selling to enterprise clients, including C-level, Finance, and Operations professionals
  • The successful candidate must have strong sales and customer service skills and exceptional organizational skills
  • Excellent communication, presentation, negotiating and closing skills
  • Able to take initiative and work well independently or as part of a team
  • Comfortable cold-calling and prospecting as needed
  • Experience demoing and presenting software technology
  • Strong technical skills, including Salesforce.com, GoToMeeting and Office 365
  • High energy, self-motivated, and ambitious personality
  • Represent Sertifi in a positive and professional way in all interactions
  • Ability to build professional trust and respect.
  • Proven record of sound judgment.
  • Ability to balance client needs with business demands and development
  • Preferred qualifications include knowledge of Sertifi applications and services.
  • Ability to work across departmental lines, and to establish clear and common objectives, is critical.
  • Ability to assess client needs and articulate attainable solutions is essential
  • Excellent communication skills, organizational skills and integrity
  • Ability to travel up to 25%

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of the time.


What’s in it for you:

We offer great benefits such as: Competitive salary, Unlimited PTO, Medical/dental/vision insurance, Short-term and long-term disability insurance, 401k with company match, Paid parental leave, Life insurance, Pre-tax Transit Benefit Program.


Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • SqlLanguages
    • AzureLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!

Kyle

Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks

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