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Account Executive

Overview

The Marketing Store is one of the best-kept secrets in the North American marketing services industry. We’re looking for your ideas and voice to engage consumers through our client brands. We are a brand activations agency and we run some of the largest promotions and event activations in the industry!

We are looking for an Account Executive to assist the Account Services team in the day-to-day execution of our retail marketing business programs by managing projects from start to finish, earning the confidence of and developing a strong working rapport with, day-to-day client contacts. The role also acts a liaison between internal cross-functional teams, ensuring client needs are met at a high level of execution, on time and on budget.

Responsibilities

Client Relationship Management

  • Develop and maintain an active and productive working relationship with client contacts.
  • Develop a working knowledge of client’s business, competitors, consumers, key issues, and strategies.
  • Earn and keep clients’ respect and confidence as someone they can trust.
  • Develop and send client communications such as conference reports and meeting agendas.
  • Anticipate and proactively make manager aware of any and all issues.
  • Stay current on market and industry trends, communicating research and findings to senior leads and managers.

Internal & Cross-Functional Partnerships

  • Develop a working partnership with cross-functional teams to understand their expectations and process requirements based on project needs and objectives.
  • Works collaboratively and professionally across TMS departments to foster good working relationships, communicate information and facilitate the information flow to make projects successful.
  • Understand the functions and processes of all cross-functional teams.
  • Actively listens to the expectations of others and is open to help in any way necessary.
  • Demonstrate unity behind team and agency decision-making.
  • Is seen as a motivated and positive contributor to projects and account.

Program Execution

  • Support overall offer campaign strategy, objectives, expectations, program details, KPIs, associated results and campaign optimization.
  • Assist in the development and productions of plans, presentations, creative briefs, and proposals.
  • Coordinate and track projects through agency processes, ensuring the highest flawless execution.
  • Traffic work through necessary cross-functional teams securing content, revisions, and internal approvals.
  • May generate job changes and ensuring creative products reflect those changes.
  • Monitor deliverables of cross-functional teams against agreed up on timetables.
  • Develop internal conference and status reports.
  • Demonstrate the ability to manage details, ensuring accuracy, and responsiveness in escalating issues.
  • Is proficient in TMS processes and costs to assure profitability and timeliness of programs/projects.
  • Maintain and update client, agency, and competitive files as needed.

Desired Skills & Experience

  • Bachelor’s degree required, preferably in Marketing, Advertising or Communications.
  • 2-3 years’ relevant marketing, campaign activations, and/or account management experience within an agency or media environment.
  • Experience in an integrated marketing environment strongly preferred.
  • Experience with retail marketing preferred.
  • Experience with QSR, Food, or Retail Marketing or Merchandising strongly preferred.
  • Strong critical thinking and analytical skills.
  • Good problem solving skills.
  • Good interpersonal skills.
  • Strong computer skills, especially with MS Office, Mac OS, and Keynote.
  • Strong organizational skills and attention to detail.
  • Strong time and project management skills.
  • Excellent oral and written communication skills.
  • Is resourceful and a proactive, self-starter.
  • Comfortable with regular travel.

Benefits

The Marketing Store provides comprehensive benefits offerings to all full-time employees starting on day one. Our benefits include options for medical and dental insurance, 401(k) plan with Company matching provision, profit sharing, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits (including discounts on products & services), employee assistance program, and disability insurance.

 

Thank you for your interest in The Marketing Store.

Please note that we will only contact candidates who are selected for an interview.

The Marketing Store is an equal opportunity employer.

We do not accept unsolicited calls, resumes or candidate referrals from recruiters and agencies.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases

Location

Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake surrounded by trendy hotspots.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.

Alysha

Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.

Wendy

Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.

Tom

Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.

Diana

Vice President, Creative Director

What are The Marketing Store Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
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