Account Management Specialist

Job Summary

The Account Management Specialist supports the Sr. Account Manager, Lead/Account Manager with project management and program execution across internal cross teams while also providing our clients with exceptional service.  In this role, the Account Management Specialist is accountable for the tactical execution of campaigns and development of promotional programs to allow us to maintain and optimize client revenue in an ROI-focused environment, ultimately to help grow market share.

Campaign Launch Execution, Process & Project Management:

• Demonstrate expertise in all Conversant Account Management tools and processes
• Create and maintain project timelines
• Facilitate daily internal team coordination on tasks/program deliverable
• Assist in the execution of launches with cross-teams
• Perform Quality Assurance on campaign launches

Campaign Delivery & Performance:

• Monitor campaign activity to identify any potential opportunities/risks and optimize as needed
• Monitor program performance to proactively identify issues for resolution
• Manage performance/KPI reporting

Client Promotions:

• Manage and maintain client promotions and programs against the client marketing calendar
• Build and execute all client promotions in a timely and accurate manner
• Other duties as assigned

Requirements:

• Bachelor’s Degree from four-year college or university
• 1-3 years of in account management, project management and/or digital industry preferred
• Excellent client service acumen, presentation and writing skills
• Proficient in Excel, Word, PowerPoint
• Self-starter who thrives in a dynamic, fast-paced work environment
• Ability to manage and prioritize multiple tasks and projects
• Ability to learn quickly and think strategically

 Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.