Account Manager

| Chicago

SPINS, a Chicago-based SaaS company, is seeking to hire an Account Manager in the Chicago area.

By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products.

We are searching for an individual that has experience in the Natural, Organic, Health & Wellness industry and will provide valuable insights and solutions to drive additional growth. 

WHO ARE WE?

  • We eat collaboration and curiosity for breakfast
  • We communicate quickly and succinctly
  • We believe in roles instead of jobs
  • We take initiative independently and hurdle challenges together
  • We discuss, debate, decide and do with the same rapidity as we iterate our platform
  • We are a talent ecosystem whose health is predicated on each individual’s ability to support every other individual’s success

WHO ARE YOU?

  • Someone energetic, empathic and earnest
  • Someone who wakes each morning thinking of which opportunity they will grab today
  • Someone that refuses to give up when the path isn’t paved
  • Someone that consistently delivers quality work on schedule
  • Someone who would rather build the right tool to do the job than wait until they’re handed one
  • A creative thinker as adept at looking at the Big Picture as they are at the details
  • An obsessive perfectionist that knows when to put down the paintbrush and ship
  • The kind of person that can expertly use an Onion headline as an analogy in a serious strategy meeting

WE'LL BE COUNTING ON YOU FOR...

  • Own the client relationship including, but not limited to: short and long-term strategic planning, regular and on demand data requests
  • Facilitate timely resolutions to client inquiries, agreed upon training and overall client fulfillment
  • Ability to interpret, analyze and clearly communicate data in formal or informal presentations
  • Demonstrate thought leadership by identifying data driven business opportunities and present thoughtful recommendations for solution
  • Exhibit solid account management skills to identify and prioritize projects/requests efficiently and effectively
  • Demonstrate strong relationship building skills to foster new and existing relationships across the client’s organization based upon SPINS product offerings
  • Ability to work effectively across various internal and external teams by demonstrating clear and concise communication skills
  • Identify client solutions by understanding roles and data needs across roles within client organization

YOU PROBABLY HAVE...

  • BS/BA Degree in Business, Marketing or Information Technology (or related degree)
  • 3-4+ years of experience with a Retailer, Distributor, Broker or Manufacturer
  • 3-4 years of experience in account/relationship management and/or partner development
  • 3+ years of experience story-telling using data, insight and visualization
  • Business and commercial acumen
  • Data analysis and storytelling
  • Advanced Excel/visualization skills required

Qualifications & Skills:

  • Proven self-starter with a goal-oriented approach
  • Analytical in approach; ability to spot trends, anomalies and opportunities in data sets
  • Ability to engage and interact with senior-level Leadership within the client’s organization
  • Advanced capabilities within Excel and PowerPoint (Pivots, Dynamic Formulas, graphs, etc.)
  • Ability to learn new tools and services and quickly apply internally and externally
  • Natural Industry experience is preferred, but not required
  • Experience in IRI POS and consumer panel data is preferred, but not required

Leadership Skills:

  • Work as a team with others
  • Build strong relationships with colleagues and client
  • Deliver work to a higher standard
  • Always striving to improve yourself and the way things are done

Required attributes for SPINS

  • Vibrant – Passionate about driving health and wellness
  • Disruptor – We aren’t afraid to do things differently
  • Connected – Work as a team with others; build strong relationships with colleagues
  • Be Yourself – we are open & honest with each other; we take responsibility for our actions
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.

An Insider's view of SPINS LLC

How do you collaborate with other teams in the company?

If you work on the engineering team, you get to understand the end to end process. You are not siloed to one team, you can move into areas you’re interested in. It helps you understand the business

Subha Adusumalli

Engineering Manager

How has your career grown since starting at the company?

I’ve worked with corporate companies for many years and I really love the organic feel of SPINS. I have opportunities and encouragement to do what I need to do to get my work done. If you’re willing to put in time and work hard and passionate, you can do so much more than your job, I get to touch so many things.

Janice Yee

Senior Software Engineer

What are SPINS LLC Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Paid Maternity & Paternity Leave: SPINS provides six weeks of paid maternity leave (or more broadly speaking, primary caregiver leave), and two weeks of paid paternity leave (or secondary caregiver leave).
Flexible Schedule: Our teams offer flexible options to serve business goals and accommodate personal needs.
Full access to SPINS’ comprehensive wellness program "Vibrancy 360" which includes: chef led cooking demonstrations, yoga, natural/organic fare in kitchens, office gym with personal training sessions, running club, volunteer opportunities, massages, meditation, in-office happy hours

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