Account Manager
About Vouch:
Business insurance is failing the modern founder. Brokers are selling the same old, bloated policies. At Vouch, we’re fixing insurance for startups and founders with Insurance-as-a-Service; the first comprehensive commercial insurance that integrates with business tools.
Vouch is a new technology-first insurance provider, backed by an eight-figure seed round from world-class investors. Like Stripe for payments, Gusto for payroll and benefits, and Xero for accounting, Vouch aims to create the go-to risk management and business insurance platform for founders and the companies they’re building.
Role Responsibilities:
As an early member of the account management team, you will be responsible for ensuring our customers have a great experience through the sales and on-boarding process. This position will help to establish our sales process and will be a key position ensuring all Vouch customers have a great customer experience.
Job Duties:
Plan and execute daily sales activities
Deliver consistent and timely responses, follow-through, and follow-up in response to client requests and issues
Cultivate relationships with prospective customers, advising them on risk management as a licensed professional
Manage growing accounts, including selling products and advising on risk solutions
Manage requests for certificates and endorsements
Ensure clients are comfortable with and able to utilize the tools/services available through Vouch platform.
About you:
Bachelor's degree
1-3 years of sales or customer service experience
Strong communication and organizational skills
Dependable, positive and detail-oriented with excellent follow-through skills
Able to deal well with ambiguity and maintain composure in all situations
Nice to have:
Active/Current Property and Casualty License
Knowledge related to risk management and insurance
Prior experience working in a regulated industry
Exposure to and passion for early-stage startups and/or high growth environments
Vouch is proudly an equal opportunity employer and celebrates the diversity of it’s growing team.