Account Supervisor

| Chicago

THE ROLE

closerlook's Account Supervisor is a driven, engaged marketer who thrives in a collaborative team atmosphere to develop unique solutions that differentiate our client’s brands in the market.

Responsibilities

  • Build and sustain relationships with key clients grounded in an understanding of their business goals.
  • Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders.
  • Able to effectively communicate the brand’s business objectives to the agency team both verbally and through written communications such as project briefs.
  • Collaborate with project team to deliver multichannel solutions with measurable results that meet or exceed client objectives.
  • Manage multiple projects in a fast paced and dynamic environment.
  • Effectively provide feedback on strategy and creative work in development as well as interpret client and med/legal feedback for the agency team.
  • Partner with Project Management and account leadership to manage the financials for assigned accounts.
  • Establish a fluency in the capabilities and offerings of closerlook .

Requirements

  • 3-5 years of experience managing client relationships in an agency environment
  • Experience in pharmaceutical or healthcare marketing is required
  • Proven ability to collaborate across functions and project teams in a dynamic environment
  • Experience in managing multichannel digital tactics (web, email, mobile, video) and campaigns is required
  • Demonstrated verbal, written and communication skills 

ABOUT CLOSERLOOK, INC.

closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.

We focus on what matters most—the combination of better patient outcomes and bigger business impact.

Learn more at closerlook.com

EQUALITY FOR ALL: AT THE HEART OF WHAT MATTERS

At closerlook, equality for all is a core value that’s at the heart of what matters. We believe in building a diverse and inclusive culture across race, age, gender identity, sexual orientation, religion, mental health, and physical ability. We celebrate our differences and champion diverse thinking to drive innovation — in a safe environment so everyone can be their authentic selves. By valuing and promoting our different backgrounds, perspectives, and experiences as strengths, we are positioned to best serve patients, healthcare professionals, and the communities around us.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen

Location

A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!

Liz

Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.

Binish

Interactive Lead, Manager

How does the company support your career growth?

The most tangible way closerlook has supported my career growth is through their unwavering support of my MBA degree at Northwestern’s Kellogg School of Management. Not only have they been understanding and accommodating of my additional time (and mental!) commitments, but they’ve encouraged me to share with my teammates what I’ve learned.

Andrew

Senior Project Manager

What are closerlook, inc. Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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