Associate Manager, Solution Consulting

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  • Challenging convention. Trying new things. Reshaping an industry.  

     

    The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

     

    If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know.  We may be looking for you. 

     

    A critical member of the go-to-market team, Solution Consultants are experts in the Duck Creek product set and partner with Sales Directors to manage the sales process.  Solution Consultants effectively position and communicate the value of Duck Creek’s technology and offerings to customers, prospects and partners. Solution Consultants are self-starters and partner with Sales Directors through insightful discovery of client challenges and proper qualification and alignment of Duck Creek solutions to those challenges and ultimately present Duck Creek technology and solution capabilities through highly polished presentations and demonstrations. Solution Consultants have a dynamic personality, know how to have fun, and have the passion to succeed within a highly demanding and challenging environment.

     

    Job Brief

    Responsible for the prospect experience of understanding the value of Duck Creek solutions and products. Able to rapidly build prospect relationships, identify customer objectives, translate into Duck Creek capabilities and produce and deliver tailored, high quality, differentiated deliverables (e.g. RFX responses, product presentations, product demonstrations, Proof of Concepts, etc...) to prospects/clients in support of sales opportunities. Good business and consulting skills with a systems/technical background and highly effective at cross-functional partnering to achieve the end sale. Requires deep intellectual curiosity, situational awareness, communication skills and the development of strong P & C Insurance Industry background and product knowledge.

     

    Job Requirements

    • Provide Solution Consulting support on assigned opportunities.  Collaborates with Sales Directors to develop and execute effective account strategies and sales campaigns that maximize the value of Duck Creek offerings.
    • Develop and bring in-depth industry and product knowledge to identify client needs and align and communicate Duck Creek value propositions to them.
    • Provide technical and functional expertise to sales staff and the customer through compelling sales presentations, highly engaging product demonstrations and sound Proof of Concepts (POCs). 
    • Develop prospect and partner relationships by listening to, understanding and anticipating customer needs as part of the sales process.
    • Create and deliver custom demos or POCs based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or tailored product demo for the client. 
    • Assists the sales staff in assessing application of Duck Creek solutions to meet customer needs, create detailed business use cases, design and/or implementation specifications for complex products / applications / solutions.
    • Provide feedback to Product Management and Engineering teams on product shortcomings, enhancements and general market feedback. 
    • Exhibit excellent communication skills (written and verbal).
    • Proven ability to leverage and work across a team of high performing individuals and teams.
    • Good organizational, multi-tasking, and time-management skills.
    • Potential to manage a small team of Solution Consulting Analysts.

     

    Required Qualifications:

    • Bachelor's Degree in Business, Computer Science or other similar program.
    • Minimum of 5 years’ experience in software Solution Consulting, pre-sales, strategy/value consulting, product management or delivery of Enterprise software.
    • Experience and detailed knowledge of the P&C Insurance industry and core systems
    • Strong and polished presentation skills with experience in complex sales situations.
    • Proven ability to learn new technology and product capabilities

     

    Preferred Qualification and Skills:

    • Experience with positioning a SaaS value proposition.
    • Experience identifying client needs and relating to ROI/business benefit statements
    • Management experience: team and project.

     

    Travel expectation: 

    • 30-50% travel (travel typically involves 1-2 days at prospect site).

     

    Preferred Location(s):

    Boston MA, Columbia SC, Hartford CT, Chicago IL, Bolivar MO

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Location

NW of Chicago, commute from I-90, I-294, CTA Blue Line, Metra rail and O’Hare. Restaurants & recreation spots galore. Fitness center & Cafe Onsite.

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