Business Development Manager, Retail

| Chicago | Remote
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What We’re Building And Why We’re Building It.

Fetch is a build-first technology company creating a rewards program to power the world. Over
the last 5 years we’ve grown from 0 to 14M active users and taken over the rewards game in
the US with our free app. The foundation has been laid. In the next 5 years we will become a
global platform that completely transforms how people connect with brands.

It all comes down to two core beliefs. First, that people deserve to be rewarded when they
create value. If a third party directly benefits from an action you take or data you provide, you
should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’
real, explicit value. Fetch points, perhaps.

Second, we also believe brands need a better and more direct connection with what matters
most to them: their customers. -- Brands need to understand what people are doing, and have a
direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right?
That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards
layer across all consumer behavior that will lead to happier diners and shoppers and stronger

Fetch Rewards is an equal employment opportunity employer. This position can be based remotely in the United States or hybrid in Birmingham, Boston, Chicago, Madison, New York, and San Francisco.
About the role
Fetch Rewards’ next step in evolving the shopping experience will require a Manager,
Business Development – Retail. This position can be located anywhere in the US but ideally
would be in the greater Chicago, IL area.
We are seeking a person with an outgoing personality, excellent communication skills,
motivated self-starter, strong work ethic and a sales “hunter” mentality. You must enjoy cold-
calling, speaking with people face to face and networking. Grocery retail experience strongly
We’re looking for an energetic person who isn’t afraid of proactively seeking and cultivating
opportunities via cold and warm interactions and presentations over the phone, in person and
This role will be required to generate prospects and meetings through research, field
prospecting, telephone, and professional networking. Educate prospects about our offerings
through presentations, virtual meetings, case studies, and trade shows. You will be involved in
all phases of the sales lifecycle including identifying and developing leads, meeting with clients,
developing value propositions, structuring financial deals, contract negotiation and closing.
The Sr. Manager, Business Development works to identify, create and strengthen relationships
with senior executives within each partner organization in order to stay connected to the
measures that matter most to each organization, both as a whole and to each individual
functional area.
In addition to maintaining working relationships with Fetch clients and internal Fetch
stakeholders, the Manager, Business Development will own the ongoing assessment of client
priorities and schedule of deliverables that will provide an ongoing connection to the unique
value that Fetch provides. The ultimate evaluation of a SMBD’s efforts will be the creation of
new partners, renewal of each partner and ability to identify additional revenue opportunities.
What you'll do 
  • Source, develop and maintain a pipeline of new potential partnerships in the retail
  • Create and execute a business development strategy to build-out partnerships.
  • Schedule and execute face-to-face and virtual client meetings.
  • Develop and deliver sales/marketing presentations for potential partners.
  • Lead and drive the proposal development process.
  • Drive contract negotiation and end to end launch execution with new partners.
  • Leverage data to gain better understanding of existing and potential customers.
  • Drive, track, analyze and communicate quantitative metrics (internal and external) and
    business trends as they relate to business partners and the industry vertical.
  • Utilizes market data, consumer trends and all applicable research to inform approaches
    to new business development.
  • Aligns development ideas and opportunities align with division growth goals.
  • Reports goals, plans and progress to the Director, Business Development
  • Maintain direct and active relationships with business partners, including proactively
    resolving business and technical issues and serving as an internal advocate.
  • Remain knowledgeable on relevant market and industry trends, competition, and
    compliance requirements; develop a deep understanding of customer needs, priorities,
    and pain points.
Skills we believe you need for this position 
  • Previous experience selling into grocery retail strongly desired.
  • Experience with Salesforce and Outreach is preferable.
  • Excellent negotiation and presentation skills.
  • Excellent problem-solving/decision-making and strategic thinking skills.
  • Excellent communication skills (verbal and written).
  • Detail-oriented with excellent organizational skills.
  • Comfort working with data, visualizations and spreadsheets.
  • Ability to handle stress and conflict.
  • Ability to work at strategic, operational, tactical and customer-facing levels.
  • Thought leader that has the ability to confidently share their vision to all audiences.
  • Data driven communicator.
  • Track record of building consultative relationships and creative solutions that allow
    partners to unlock the full potential of their brands.
  • Demonstrated record of execution, accomplishment, tracking and post-mortem analysis.
  • Passionate about innovation.
  • Ability to influence at all levels.
  • Strong change management skills.
What we'll give you 
  • Unlimited PTO
  • Medical / Dental / Vision / Life 
  • Stock Options
  • 401k + 3% Match
  • Pet Insurance
  • Education Reimbursement 
  • 10 Paid Holidays + End of Year Break
  • Flexible 9 weeks of Parental Leave
  • Full time wellness coach to help meet your exercise & wellness needs
  • DEI Specialist + Employee Resource Groups 
  • Employer sponsored remote equipment
  • Quarterly Meetups (Optional) 
  • Regularly scheduled virtual events, happy hours, cooking classes, etc.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
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    • PythonLanguages
    • ScalaLanguages
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    • SwiftLanguages
    • jQueryLibraries
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    • AppsflyerCRM
    • Google AnalyticsCRM
    • IterableEmail


Fetch Rewards has offices or co-working spaces in Madison, WI (Our HQ), Chicago, Boston, New York, San Francisco (in transition). We have remote employees in 39 states, and growing! Our HQ amenities include a fitness center, private theater, bike shelter, conference centers, etc.

An Insider's view of Fetch Rewards

How does your team reward individual success?

We offer: Promotions in Title. Increase in salary. More responsibility. Allowing employees to be Empowered to make tough decisions! We give out Tacos on the regular to show appreciation as well!


Senior Technical Recruiter

What projects are you most excited about?

Our product team is currently working on expanding to new verticals beyond traditional grocery. We’ve always rewarded our shoppers for a variety of products and retailers. But we’re expanding our platform to provide rewards in increasingly valuable ways everywhere people shop, while also providing our partners with valuable first-party data and ins


VP of Product

How does the company support your career growth?

Fetch has been a wonderful place to expand my career. I’ve had opportunities to contribute and lead a team. Fetch backs me 100% while keeping my personal interests and growth as a top priority.


Engineering Manager

How would you describe the company’s work-life balance?

Second to none! At Fetch Rewards, the importance of work-life balance is ingrained into our culture. There is a mutual understanding amongst the members of each team of when and how we can be reached, which is especially important in a remote working environment. We have an unlimited PTO policy that fosters a sense of trust from our leadership team


Recruiting Coordinator

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental, and Vision, beginning the 1st day of the month after you join.
Unlimited PTO, that yes, we actually take.
Matching 401K plan.
Stock Options.
Work From Home, Permanent Flexibility.
Remote Resources + Equipment.
Fetch University Guided Learning and Onboarding Program.
Pet Insurance.
Parental Leave.
Employee Resource Groups and DEI.
Wellness Program and Wellness Coach.
Pet-friendly office.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
We match 25% on the first 5% you contribute.
401(K) Matching
Company Equity
Equity is available for most positions at Fetch Rewards!
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications

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