Business Development Representative – Entry Level

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The Business Development Representative will handle the entire sales process from identifying new leads through cold calls and emails to the very end of signing and support. This position will directly impact the growth and trajectory of our business. You will also interact with our existing customers to talk about potential upgrades to their services.

Primary Responsibilities Include, but are not limited to:

  • Identify sales opportunities through direct prospecting, inbound lead follow-up, and internal customer lists
  • Handle the entire sales process from identifying new leads all the way to selling and support
  • Utilize our CRM (Salesforce) and supporting tools to track your leads and manage your pipeline from prospecting activities to meetings and proposal status
  • Use our Quick Quote Tool to provide quotes to potential customers
  • Research, prospect and qualify potential customers via lead-generation activities
  • Interface with the sales engineering team to learn our products and answer technical questions
  • Respond to and qualify inbound leads
  • Make a great first impression to our prospects and customers by delivering an excellent experience and remaining actively engaged through follow-up communications
  • Achieve monthly quotas of qualified opportunities and closed business

Required Education and Experience:

  • Bachelor’s degree
  • Fresh graduates welcomed; 1+ year of experience in business development or sales environment (outbound cold calling) is preferred
  • Hospitality experience/interest is a plus
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • D3JSLibraries
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases


Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways.

An Insider's view of Cloud5 Communications

What does your typical day look like?

My typical day starts out with a daily stand call in the morning. Within this call we delve details on issues and projects that we are working on and note any progress or road blocks. A majority of my projects have been breaking down our existing monolithic systems and turning them into manageable microservices.


Senior Software Developer

How does the company support your career growth?

Cloud5 helps support my career by taking a personal interest in their employees which helps us plot a career path within the company, so we can better visualize our future within the company.


Manager, HSIA Operations

How do you make yourself accessible to the rest of the team?

We have regular “all hands” meetings where anyone can ask a question or make a suggestion, which works great, but I want our folks to know that they can just as easily shoot me an email or stick their head in my door. People are what makes organizations great … and we need to cultivate dialog and openness as part of our culture to be successful.



What are Cloud5 Communications Perks + Benefits

Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer medical and dependent care flexible spending accounts that helps employees cover out-of pocket expenses with pre-tax contributions.
Disability Insurance
Disability insurance covers 60% of annual salary up to $1500 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Cloud5 provides employees with a 401(k) matching plan managed by Principal. We match 50% of contributions up to 6% of an employee's annual gross pay with immediate vesting.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees and subsidized Divvy bike membership.
Company Outings
Cloud5 hosts company outings Semi-annually.
Happy Hours
Professional Development Benefits
Lunch and learns
Cloud5 hosts lunch and learn meetings on occasion.
Promote from within
Online course subscriptions available
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