Business Development Representative

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The Role:

Crafty is building out our Business Development Team and is seeking Business Development Representatives (BDRs) to join the squad!

Primary responsibilities will include seeking new business opportunities by contacting and developing relationships with potential customers. The majority of your focus will be on outbound opportunities, but BDRs will also qualify inbound leads.  

Crafty runs a highly strategic outreach process to a well-defined Target Account List.  This is a creative role, and our most successful BDRs will be able to prioritize outreach, carefully consider creative ways to attract the attention of target contacts, and develop messaging that resonates with their needs.

Upon successful qualification of a lead, BDRs will pass those leads over to Sales Executives who will handle the remaining execution of the sales process.  Our BDRs will work in a “pod” structure with dedicated Sales Executives who will be working across the same Target Account List.  Initially, our BDRs will report directly to the Sales Executive on their pod, and your day-to-day will include:

  • Creatively research targeted accounts to identify key contacts and critical account information prior to prospecting and discovery calls
  • Work collaboratively with our Marketing and Sales teams to align on outreach strategy
  • Execute outbound prospecting through a multi-channel approach:  emailing, LinkedIn outreach and engagement, client gifting, hand-written notes, and more
  • Post content regularly on LinkedIn to showcase expertise on F&B at work 
  • Set up and run initial client meetings to gather information and share the value of Crafty
  • Be a subject matter expert on the Crafty suite of services/products, as well as the competitive landscape via the website, online webinars, and marketing information
  • Develop and demonstrate expert knowledge of Crafty services and technology, as well as differentiate us from competitors
  • Gathering insights, data, and new trends collected during client meetings to share with the Sales & Marketing teams
  • Maintain and consistently update activities in Crafty’s CRM

This role can be fully remote or in-office in Chicago.

Who we are: 

Crafty is a centralized platform for workplaces to manage employee food & beverage programs across the globe.  Whereas Crafty's competitors (i.e., Aramark, Sodexo, Compass Group) lack the technology to streamline operations, Crafty provides the services and the technology (e.g., reporting & analytics, inventory management, budgeting) to manage pantry, catering, cafe programs across the globe, as well as remote employee perks.  On average, Crafty clients save 5%-20% through efficiency gains after switching to Crafty.  The Crafty platform is used by some of the world’s top workplaces (e.g., DraftKings, Nerdwallet, Brex, Carta, McKinsey & Company, GoFundMe, Flexport, to name a few).

Who we are looking for:

Your experience:

  • Proven sales experience with ideally 1+ years in B2B technology
    • Door-to-door sales experience (or any environment where you faced considerable rejections) is a plus
  • Marketing experience is preferred but not required
  • Track record of meeting and exceeding targets, and keeping a pipeline full of qualified prospects
  • Proven ability to prospect and tenacity to find the decision-makers within an organization
  • An active network of contacts and relationships that could potentially benefit from Crafty’s services and technology

Your proficiencies:

  • Microsoft Powerpoint / Google Pages
  • Skill in consultative selling and relationship building
  • Effective communications skills (oral, written, and presentation)
  • Strategic and detail-oriented planner with a strong ability to identify and follow through on leads to create and close deals
  • Ability to work independently and remotely with high productivity

Your Superpowers

  • Curiosity!  You love asking questions and follow-up questions!
  • Extraordinarily out-going. You embrace meeting new people and are able to create real, fruitful relationships with a wide array of individuals.
  • Entrepreneurial. You’re willing and excited to work within a high-growth company with a limited formal structure. You’re eager to test new things and seek continual improvement.  You are a self-starter!
  • Someone who embraces failure. Getting turned down by a potential client doesn’t bring you down. It makes you focused on how to rework the solution for future conversations.
  • An on-the-fly problem solver. We are brainstorming to build an exceptional system for each client. It’s our job to WOW our clients, and it all starts with you as you’re often the first impression clients will have of Crafty.
  • Extremely hard working. We are a startup with the mentality that no job is too big or too small for us. You hustle because that’s just how you work. 
  • Calm and collected in the line of fire. On a day when everything that could go wrong has gone wrong, you find a way to stay positive.
  • Passionate about growth.  We have a bright future ahead, which depends on our team’s spirit, morale, and work ethic.
  • Exceptionally good listener. You read people well. Your EQ is off the charts, and you have a unique, even uncanny ability to pick up on people's needs without them even saying it.

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

You are considered fully vaccinated:

  • 14 days after your dose of an accepted single-dose vaccine
  • 14 days after your second dose of an accepted 2-dose series
  • 14 days after you've received 2 doses of any "mix-and-match" combination of accepted COVID-19 vaccines administered at least 17 days apart.

If you do not meet these requirements, you are NOT considered fully vaccinated.

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become. 

We are proud to offer a compensation package that includes an option to join our Crafty healthcare plan to cover health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ApolloLead Gen


Crafty’s HQ is located in the Central Loop in the heart of downtown Chicago. In the middle of Chicago’s tech hub and surrounded by historical architecture, with a gorgeous view of the Chicago River, we are steps away from some of the city’s best restaurants, shops, and our world-famous riverwalk.

An Insider's view of Crafty

How does your team reward individual success?

At Crafty, if you have something nice to say about a teammate, you say it often and you say it loudly. You can nominate people for company value awards, but there's already an established culture of giving meaningful praise whenever it strikes us. It doesn't matter if you don't feed off of it, it's happening whether you're in the room or not.


Sr. Brand Content Specialist

How do you collaborate with other teams in the company?

The technology we build is an integral part of the day to day operations for other teams. We work with them to create new tools and features that will help them serve our clients and make our operations run as smoothly as possible. This makes our collaboration with other teams unique in that they become our users or stakeholders!


Product Manager

How has your career grown since starting at the company?

Working at Crafty allows me to flex my food and beverage skills AND expand my expertise. I’ve learned all about account management, procurement, and delivery operations. Being part of a startup that values transparency gives me a strong grasp on how each piece of a company complements the other and provides endless opportunities for growth.


Catering Support Specialist

How do you make yourself accessible to the rest of the team?

To continue to grow and scale at Crafty, it’s important that we make a conscious effort to put our people first. I have told each and every one of my team members that I lead with a Servant Leadership mindset - giving them the guidance and resources to do their jobs, while valuing them as people and trusting them to innovate and make decisions.


Sr. Director of Marketing

What makes someone successful on your team?

Being on the Crafty team means being truly valued, seen, and respected - no matter what role you play. As a veteran barista in the Chicago service industry, I can tell you - that's kind of everything. At Crafty, EVERY person is an essential part of the whole.


Field Coordinator

What are Crafty Perks + Benefits

Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Promote from within
Online course subscriptions available
Paid industry certifications

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