Business Development Representative

| Chicago
About Returnly
At Returnly we help merchants turn product returns into new revenue streams. We’re are a financial technology services company that builds award-winning products that drive repurchase behavior and customer loyalty. Backed by smart money VCs in Fintech, we are one of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to help us do it.
About the role
The Business Development Representative (BDR) is the first point of contact for our customers. Our BDRs demonstrate high levels of professionalism and Returnly product knowledge. They are entrepreneurial, curious, passionate, and self-driven team players. Day-to-day responsibilities include qualifying inbound and outbound generated leads, routing them to Account Executives and tracking various data points that will help optimize our sales efforts.

What you'll be doing

  • Make outbound calls and emails to named accounts in order to get meetings for AE's
  • Create a great first impression to our prospects and customers by adding value during every customer touchpoint
  • Spearhead the growth & adoption of Returnly
  • Partner with our experienced AEs to help fill pipeline and develop your skills
  • Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Returnly
  • Engage in team development and mentoring
  • Achieve monthly quotas of sourced qualified opportunities and closed business
  • Help build new and improved processes

About you

  • 1–2 years of work experience, SDR/BDR experience is required
  • Excellent written and verbal communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Knowledge of the marketing technology industry
  • Hunger to be great
  • High energy and positive attitude
  • Enthusiasm about learning the FinTech sales space
  • Intellectual curiosity and high ambition
  • E-Commerce & FinTech experience is a plus

Our values
Diversity
We are diverse, independent thinkers and still one team with one mission
Openness and empathy
We learn and grow by listening to our customers and each other
Integrity
We always do what’s right for our customers, Returnly and ourselves - in that order.
Team
EQ is as important as IQ. We make time to help each other out.
Commitment
We are curious and fearless. We own risk, outcomes and everything in between.
We really love hearing from you, but before applying please check the following...
Read the values section above carefully and ask yourself if this is a good match for you personally. We want you to be an ambassador of these values!
Do you have all the skills required for this role? Can you demonstrate them? Be realistic - we will only consider applications that demonstrate relevant skills or the potential to match these role requirements.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail
    • MandrillEmail
    • HubSpotLead Gen

Location

Right in the heart of it all. Conveniently located above the Lake/Clark L Stop and a ten-minute walk from Ogilvie Station.

An Insider's view of Returnly

What’s the vibe like in the office?

The Returnly office vibe is equal parts focused and collaborative. Our open office environment creates for some stimulating conversation and help is always easy to find. Also, our snacks cabinet/fridge is always fully stocked and the team Spotify playlist brings an eclectic mix of personalities together!

Cody

SMB Account Executive

How has your career grown since starting at the company?

I have been promoted two times since starting at Returnly as a Sales Development Representative. As Returnly continues to grow, so does my career. During weekly one on one meetings with my manager we focus on developing new skills that will help me reach my career goals. Returnly is a team first company, but individual growth is a close second.

Tony

Corporate Partner Manager

How do your team's ideas influence the company's direction?

I have always been a believer that the best ideas are found by pulling small nuggets of brilliance out of many different ideas. I try to foster an atmosphere that ensures that every voice is heard through committees to foster change, with the hope that our collective voices will yield nuggets that allow truly great ideas to take flight.

Aaron

Head of Sales

What are Returnly Perks + Benefits

Culture
Eat lunch together
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
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